Job Vacancies at First Ally Trust Microfinance Bank

First AllyTrust (formerly Personal Trust) is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). The Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. First Ally Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

We are recruiting to fill the following positions below:

1.) Recovery Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• The Recovery Officer oversees the prompt receipt of overdue repayments.
• The recovery officer’s responsibility includes spotlighting and contacting defaulters, drafting repayment plans, negotiating payment options and liaising with debt recovery agents.

Duties and Responsibilities

• Ensuring write backs of provisioned or written off accounts though collection of overdue amounts.
• Identifying deviations from payment plans.
• Calling and visiting defaulters to follow up on overdue repayments.
• Proposing realistic, carefully constructed payment plans.
• Monitoring defaulters' repayments to stop recurrent non-compliance.
• Protect the Bank’s Risk assets by closely monitoring all credit facilities
• Assists the Head of recovery in all recovery matters
• Collection of assigned accounts to ensure full repayment
• Early detection of delinquent accounts with collection/recovery strategy
• Report and update changes in residential and business addresses of defaulters and guarantors
• Formulate and implement appropriate strategies and actions to maximize recovery and minimize credit loss
• Evaluate collateral and documentation to identify recovery/remedial strategy for restructured accounts
• Work with the Branch Managers of the assigned branches on remediation and recoveries.
• Conduct spot checks on loan customers
• Generate collection reminders
• Initiate demand letters and reminders to defaulting customers
• Any other responsibility assigned by Management.

Qualifications

• OND / HND / BSc in any related field
• Evidence of completion/exemption of/from NYSC.

Experience:

• Previous experience as a remedial or recovery officer

Skills:

• Sound understanding of remedial and risk management
• Proficient in negotiating and persuasion with the ability to synthesize and present arguments in a logical and rational manner
• Good understanding of loan classification
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Strong strategy and implementation skills
• Proficient in the use of MS Office suit
• Ability to multi task and handle pressure.

Application Closing Date: 31st January, 2025.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the email.

2.) Credit Admin Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• The Credit Admin Officer is responsible for all credit administration functions in the department.
• The jobholder ensures credit file documentation is in line with product paper and in compliance with the credit policy.

Duties and Responsibilities

• Maintains registers and records of outgoing and incoming credit documents and collateral
• Serves as a liaison between staff and the credit department
• Responsible for the preparation of all credit-related letters and correspondence
• Develop and maintain a filing and archiving system
• Provides support to the legal, recovery, compliance and operations departments on credit-related request and enquiries
• Receive and keep of all security documents in conjunction with the legal department
• Perform credit status inquiry and interface with Credit Bureau
• Daily monitor the credit portfolio and evaluate the risk of potential default while recommending solutions to the loan recovery team
• Provides weekly collection and payment schedules to marketers while ensuring prompt and timely repayments as per schedule
• Identify and escalate repayment irregularities for further management action
• Research and evaluate credit applicant's financial status, references, credit and
• Any other responsibility assigned by Management.

Qualifications

• HND / B.Sc in Accounting, Finance, Statistics or any related field
• Evidence of completion or exemption from NYSC.

Experience:

• Demonstrated experience as a credit administrator or monitoring officer in a financial institution.

Skills:

• Excellent administrative skills
• Strong communication and interpersonal skills (including writing and speaking)
• Strong financial analysis skills with the ability to prioritize and manage workflow under strict deadlines
• Highly organized and detail-oriented
• Proficient in the use of MS Office Suite.
• Ability to multi task and handle pressure.

Application Closing Date: 22nd January, 2025.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the mail.

3.) E-Business Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Description

• The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank.
• The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

• Increase the profitability of e-business by achieving e-business budget.
• Assist the Head of E-business on project implementation within budget and set time frames.
• Comply with operating manuals / procedures for e-products operations.
• Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
• Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.
• Supervise Cards, and mobile money operations of the bank.
• Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.
• Ensure reconciliation of ledgers and settlement of transactions.
• Ensures fees due to the bank are received from third parties as and when due.
• Provides user support for the core banking and alternative banking channels.
• Implement security measures to protect systems and infrastructure.
• Report all suspicious or fraudulent activities to Compliance.
• Flexibility to carry out any other task as requested by Management.

Qualifications

• HND/BSc/ in IT or Computer Science
• Evidence of completion/ exemption of/from NYSC
• Evidence of completion of Microfinance Certification program.

Experience:

• Minimum of five (5) years of experience in IT and e-commerce in a bank.

Skills:

• Channel Management
• E-Banking Business Savvy
• Business Acumen
• Product Development
• Ability to multi task and meet tight deadlines
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Strong strategy and implementation skills
• Proficient in the use of MS Office Suite.

Application Closing Date: 22nd January, 2025.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the email.