Job Vacancies at Global Quest Human Resources Consults and Services

Global Quest Human Resources Consults and Services is a top-notch Consulting firm that provides excellent services to all her clients who access the globe.

We are recruiting to fill the following positions below:

1.) Administrative Secretary

Job Location: Opic / Mowe / Shagamu / Ijebu Ode - Ogun
Employment Type: Full-time

Job Description

• Managing the office , files and keep update
• Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
• Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
• Maximise on every opportunity ensuring the client/carer receives outstanding service
• Ensure all system records are up to date and accurate
• Ensure matching of carers to clients to match the needs of the client and arrangement of introductions
• Understand and deliver your KPI's and SLA's specifics
• Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlined
• Partner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
• Manage teams of customer escalation.

Requirements

• Candidates should possess an OND / HND qualification with 1 - 5 years of relevant work experience.

Salary
N70,000 - N80,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: globalquesthr1@gmail.com using the Job Position as the subject of the email.

2.) Customer Relation Executive

Job Location: Opic / Mowe / Shagamu / Ijebu Ode - Ogun
Employment Type: Full-time

Job Description

• Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service
• Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of carers
• Ensure matching of carers to clients to match the needs of the client and arrangement of introductions
• Understand and deliver your KPI's and SLA's specifics
• Ensure all system records are up to date and accurate
• Partner with the Worldwide Customer Experience leadership team to set the Executive and Customer Relations strategy
• Ensure that there is accurate handover to your CRE colleagues as required, maintaining a seamless transition so service delivery remains efficient and streamlined
• Maximise on every opportunity ensuring the client/carer receives outstanding service
• Manage teams of customer escalation.

Requirements

• Candidates should possess an OND / HND qualification with 1 - 5 years of relevant work experience.

Salary
N50,000 - N70,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: globalquesthr1@gmail.com using the Job Position as the subject of the email.

3.) Marketing Manager

Job Location: Mowe / Opic / Ibafo Axis - Ogun
Employment Type: Full-time

Responsibilities

• Manage office supplies stock and place orders
• Prepare regular reports on expenses and office budgets
• Maintain a company calendar and schedule appointments
• Book meeting rooms as required
• Distribute and store correspondence (e.g. letters, emails and packages)
• Prepare reports and presentations with statistical data, as assigned
• Maintain and update company databases
• Organize a filing system for important and confidential company documents
• Answer queries by employees and clients
• Update office policies as needed
• Arrange travel and accommodations
• Schedule in-house and external events

Requirements and Skills

• Candidates should possess an OND qualification with 4 - 5 years of work experience.
• Proven work experience as an Administrative Officer, Administrator or similar role
• Solid knowledge of office procedures.

Salary
N50,000 - N70,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: globalquesthr1@gmail.com using the Job Position as the subject of the email.

Note: Please apply if you don't reside along the axis mentioned.