Job Vacancies at Ikeja Electricity Distribution Company Plc (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the following positions below:

1.) Commercial Manager

Job Location: Lagos

Job Description

• As a Commercial Manager, you will be responsible for executing commercial strategies that drive revenue growth, optimize collections, and enhance business opportunities within your Business Unit (BU).
• Your expertise will directly impact billing efficiency, debt management, and customer satisfaction, ensuring compliance with corporate and regulatory standards.

Responsibilities
You’ll contribute to:

• Developing and implementing commercial strategies for billing, collections, and meter deployment.
• Achieving revenue targets by optimizing commercial operations within the Business Unit.
• Detecting areas of high energy theft and implementing strategies to address revenue leakages.
• Analyzing market trends and identifying growth opportunities for business expansion.
• Tracking outstanding debts and implementing recovery measures for all customer categories.
• Overseeing meter deployment initiatives to drive revenue assurance and reduce energy losses.
• Enhancing service quality and customer satisfaction through efficient commercial operations.
• Ensuring compliance with regulatory standards, company policies, and loss reduction targets.

Minimum Requirements

• This opportunity is a Senior Level Management role, you’ll play a crucial in executing commercial strategies that drive revenue growth, optimize collections, and enhance business opportunities within your Business Unit (BU). .
• This role directly reports to the Business Manager.
• Successful applicants will typically possess the following criteria:

Education:

• Bachelor’s Degree in Business Administration, Finance, Economics, Engineering, or related fields.

Work Experience:

•  A minimum of 10 year of relevant work experience in the utilities or energy distribution industry.

Skills & Competencies:

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals.

Technical Competencies:

• Maximum Demand (MD) Meter Reading & Monitoring.
• Revenue Optimization & Assurance.
• Electricity Regulations & Compliance.
• Data Analysis & Market Trends Assessment.
• Energy Loss Reduction Techniques.
• Management Information Systems (MIS).

Behavioral Competencies:

• Customer Centricity: Enhancing service quality and customer satisfaction.
• Risk Management: Ensuring compliance with commercial policies and regulations.
• People Leadership: Driving team performance and achieving strategic goals.
• Entrepreneurship: Identifying new business opportunities and growth strategies.
• Organizational Learning: Implementing best practices and continuous improvement.
• Change Management: Adapting to industry trends and driving operational efficiency.

Click here to apply online

2.) Undertaking Manager

Job Location: Lagos

Job Description

• As an Undertaking Manager, you will play a crucial role in overseeing the daily operations of the Undertaking, ensuring
• smooth execution of technical and commercial activities.
• Your leadership will directly impact revenue collection, customer service, and operational efficiency, while ensuring compliance with company policies and safety standards.

Responsibilities
You’ll contribute to:

• Managing all day-to-day operations within the Undertaking, ensuring efficiency and effectiveness.
• Driving revenue collection targets, optimizing billing accuracy, and reducing commercial losses.
• Monitoring and improving customer service performance, resolving escalated complaints, and enhancing satisfaction.
• Overseeing accurate billing of energy delivered and managing energy accountability within the Undertaking.
• Ensuring regulatory and policy compliance in all operational and financial activities.
• Conducting engineering load surveys and viability assessments for new substations and distribution transformers.
• Defining KPIs and performance targets for all team members, fostering a highperformance culture.
• Monitoring key performance indicators (KPIs) and preparing reports for management.
• Congratulations on reaching this incredible milestone of 5 years with Ikeja Electric! Your commitment, passion, and contributions have played a vital role in Bringing Energy to Life Responsibly.
• Thank you for being an integral part of our journey. Here's to many more achievements together!

Education and Work Experience

• Bachelor’s Degree in Engineering, Business Administration, or a related field.
• A minimum of 10-12 years of relevant work experience in experience in a commercial environment, with at least 3 years in a management or supervisory role.
• A master’s degree in Business (preferablyGeneral Management) is required.
• Membership of a professional body in the Engineering and Marketing industry is an added advantage.

Skills & Competencies:

• The role affords you to develop technical and behavioral competencies, that is, skills, knowledge, and behaviors required to successfully perform in the role and contribute to the organization's goals.

Technical Competencies:

• Strong knowledge of the electricity sector and utility business operations.
• Strategic planning and business development expertise.
• Business and financial acumen, including risk management.
• Deep understanding of customer relationship management (CRM) and marketing principles.
• Strong problem-solving and analytical skills.

Behavioral Competencies:

• Customer Centricity: Enhancing service delivery and customer satisfaction.
• Risk Management: Ensuring compliance with safety, regulatory, and operational policies.
• People Leadership: Driving team performance and creating a positive work culture.
• Entrepreneurship: Identifying opportunities for operational improvements and business growth.
• Organizational Learning: Implementing best practices and continuous process improvement.
• Change Management: Leading business transformation initiatives to optimize efficiency.

Minimum Requirement:

• This opportunity is a Senior Level Management role, you’ll play a crucial in overseeing the daily operations of the Undertaking, ensuring smooth execution of technical and commercial activities.
• This role directly reports to the Business Manager.

Click here to apply online