Job Vacancies at IT Horizons Limited

IT Horizons Limited is a system integrator and Application ICT Company with a clear focus in technology enabled solutions and professional services.

We are recruiting to fill the following positions below:

1.) Solutions Architect

Job Location: Abuja

Responsibilities

• You will be responsible for scoping, designing, and developing Bill of Materials with pricing for solutions relating to Networks & Collaboration Solution and Intelligent Building Management System. 
• You will architect for other areas of solution as the company deem fit from time to time. 
• Your goal is to win the customer with innovative solutions that solve customers’ problem at a price points that gives competitive edge without compromising quality and integrity. You will interface with external vendors, OEM, and sales team in ensuring optimum performance of the solution areas under your portfolio. You will guide the company on technology trends on areas you manage from time to time. You will be responsible for achieving the financial target of the business for area of solution you manage. Performance of the solutions will be evaluated from time to time as deem fit by the organization. You will be part of a team that is responsible for designing and developing scalable solutions that is in line with customer requirement.
• Speaking with customers via email, phone, physical meetings for initial requirement capture ? Strong knowledge of Compute, Backup/DR, System and Microsoft Solutions. 
• Knowledge of Network, Wireless, Collaboration, and Security Solutions. 
• Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concentration.
• Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by Presales Lead or Sales Lead.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the organization
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
• Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions. 
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance. ? Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards 
• Design and implementation of new solutions and improving resilience of the current environment ? Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization 
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations 
• Deliver Proof of Concepts (POC) 
• Product presentations and demonstrations 
• Support with technical qualification of sales opportunities 
• Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs, and are appropriately supported by key customer technical decision-makers. ? Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP) 
• Support the team lead in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.

Application Closing Date: 7th May, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: careers@ithorizonsgroup.com using the Job Position as the subject of the email.

2.) Senior Relationship Manager

Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Directing strategy towards the profitable growth and operation of the company.
• Developing innovative sales strategies to achieve sales goals
• Represent the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintain a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensure that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the sales team to ensure consistent lead generation.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Maintains an awareness of external factors (including competitors, government business initiatives, current and proposed legislation in relation to commercial activities), which impact the business. Communicate such information and any subsequent changes to the MD/ CEO.
• Achieve growth and hit sales targets of the organization through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expenses reports and realistic forecasts to your line manager
• Collaborate with Technical team on sales technology initiatives
• Ensure correct usage of CRM and other sales applications
• Train and ensure adherence to sales process
• Contributes to team effort by accomplishing related results as needed
• Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.
• Accomplishes marketing and organization mission by completing related results as needed.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Liaise with vendors and other IT personnel for problem resolution
• Develops qualified leads and generate new business in line with the Company’s commercial target
• Builds effective relationships with potential clients and existing customers
• Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
• Acts as spokesperson for the company at industry events.

Requirements

• University Degree in a relevant discipline
• Minimum of 5 years of work experience in ICT / Telecoms or related industry.
• Master’s Degree from a recognized University will be an advantage.
• Membership of professional management associations will be an added advantage

Application Closing Date: 30th April, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: careers@ithorizonsgroup.com using the Job Position as subject of email.

3.) IT Application & Automation Specialist 

Job Location: Lagos

Key Responsibilities
Zoho Applications Management:

• Configure, administer, and customize Zoho One applications (Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, etc.) to align with business needs.
• Develop and maintain automation workflows within Zoho applications to improve productivity.
• Manage user roles, permissions, and security settings across Zoho platforms.
• Provide training and support to end-users on Zoho applications and new features.

Business Process Automation & Integration:

• Design, develop, and deploy custom applications and workflows using Zoho Creator, Microsoft Power Apps, and other low-code automation platforms.
• Automate manual business processes and integrate Zoho with third-party systems and APIs.
• Develop and maintain custom scripts and automation using Deluge scripting (Zoho), MS-Power Automate, and other workflow tools.
• Identify opportunities to improve efficiency and reduce errors through automation.
• Develop integrations between Zoho, M365, and other third-party applications using APIs and automation tools.

System Administration & Support:

• Monitor and troubleshoot Zoho applications and integrations to ensure system stability.
• Collaborate with various departments to gather requirements and implement system enhancements.
• Manage data migration, system upgrades, and backups for Zoho applications.
• Monitor and manage software licenses, ensuring compliance with vendor agreements.
• Manage and support Microsoft 365 services, including Exchange Online, SharePoint, Teams, Microsoft intune, Power apps, OneDrive etc.
• Provide technical support for Zoho and M365 users, addressing system issues and resolving IT-related inquiries.
• Document system configurations, workflows, and troubleshooting procedures.

Required Qualifications & Skills

• Bachelor’s Degree in IT, Computer Science, or a related field (or equivalent experience).
• 2+ years of experience in Zoho application administration, customization, and automation.
• Hands-on experience with Zoho Creator, Zoho CRM, and Deluge scripting.
• Experience with Power Apps, Power Automate, or similar low-code automation tools.
• Strong understanding of APIs, webhooks, and system integrations.
• Familiarity with SQL, JavaScript, or other scripting languages for automation.
• Excellent problem-solving skills and ability to optimize business workflows.
• Strong communication skills to collaborate with cross-functional teams.

Preferred Qualifications:

• Experience with Zoho Analytics, Zoho Analytics, Zoho Flow, and other Zoho ecosystem tools.
• Knowledge of Microsoft Power Platform, RPA tools, or other automation technologies.
• Previous experience in ERP or business process automation.

Why Join Us?

• Opportunity to work with cutting-edge automation tools.
• Be part of a dynamic team driving digital transformation.
• Career growth in business process automation and IT systems management.

Application Closing Date: 14th May, 2025.

Method of Application
Interested and qualified candidates should forward their CV to: careers@ithorizonsgroup.com using the Job Position as subject of email.