Job Vacancies at Miniso Lifestyle Nigeria Limited

Miniso Lifestyle Nigeria Limited is a Retail Lifestyle Brand in Lagos Nigeria. In a bid to expand its business, Miniso is recruiting to fill the position below:

1.) E-commerce Operations Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• We are looking for a smart and results-driven individual who is experienced in operating e-commerce platforms.

Responsibilities

• Manage and optimize e-commerce platforms to ensure high uptime, fast load times, and seamless user experience.
• Analyze data and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
• Stay up-to-date with industry trends and best practices to drive innovation and maintain competitive advantage.
• Collaborate with the marketing team to develop and execute targeted campaigns to drive traffic and sales.
• Developing strategies to improve the customer experience, handling customer inquiries and complaints, and ensuring customer satisfaction.
• Coordinate with cross-functional teams to ensure efficient e-commerce operations, including inventory management, logistics, and customer support.
• Establishing efficient order fulfillment processes and coordinating product shipments.
• Ensure compliance with all applicable laws and regulations related to e-commerce operations.

Qualifications

• Bachelor's Degree or Higher National Diploma.
• Minimum of 2 years of working experience in e-commerce operations or a similar role.
• Relevant professional qualification or certification is a plus.
• Good knowledge of operating e-commerce platforms and its functional modules is required.

Skills Required:

• Excellent verbal and written communication skills.
• Strong data analysis skills with the able to adjust the sorting of goods from data.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Keen attention to detail and organizational prowess with the ability to multitask.
• Collaboration and interpersonal skills.
• Problem solving, critical thinking and reporting skills.
• Ability to carry our relevant research and familiarity with leading e-commerce platforms.
• Understanding of the functional modules of leading platforms.
• Knowledge of customer service best practices.
• Must have a certain aesthetic awareness of store decoration and in extractng the selling points of products.
• Proven experience in inventory management.
• Expertise in logistics and fulfillment.
• Strong vendor management skills.

Application Closing Date: 23rd December, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: hr_ng@miniso.com using the Job Position as the subject of the mail.

2.) Franchise Officer

Job Location: Victoria Island, Lagos
Employment Type: Full-time

About the Role

• We are looking for a smart and resourceful individual who will join our team of professionals to further develop and expand the franchise business of the company.
• The role requires someone who is a good team player, can generate leads, a good researcher and well-spoken with a pleasing personality.

Responsibilities

• Sign-up new franchise owners and ensuring franchise expansion and growth.
• Prepare and execute the marketing strategy for the Company's franchise opportunity, to attract new franchisees.
• Identify and research potential markets / sites to launch new franchise stores for retail expansion.
• Screen potential franchisee by analyzing investment requirements, potential of franchisee, financials, franchisee experience and vision.
• Negotiate terms and conditions of each franchise agreement.
• Offer continuous support to franchisees, to ensure the overall success of the business.
• Manage relations with landlords, mall management, and building management, developers, and leasing executives for the stores in Nigeria.
• Building and strengthening the relationship with Franchisees.
• Liaising with the store managers to obtain exact key information that will provide a guide on performance and activities of franchise stores.
• Ensuring a successful setup of new franchise stores by collaborating with team members in other departments.
• Negotiate and review lease agreements, and other contractual agreements, as well as development of relevant agreements, procedures, reports and related documents.
• Look for appropriate and suitable locations to set up new franchise stores.
• Develop the brand, identify business opportunities and execute franchising transactions.
• Oversee Category Buying and Supply Chain, ensuring product ordering and delivery for franchise stores.
• Perform other activities required to achieve the Franchising business development goals.

Qualifications

• Bachelor's Degree or Higher National Diploma.
• Minimum of 3 years of working experience in Franchising and Investment, Business Development or a similar role.
• Relevant professional qualification or certification is a plus.
• Good knowledge of new site identification and selection is required.

Skills Required:

• Excellent verbal and written communication skills.
• Analytical, versatile and strong knowledge of the economy.
• Strong negotiation skills.
• Great networking and corporate marketing skills.
• Excellent organizing skills and ability to multitask.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Ability to carry our relevant research on digital platforms.
• Excellent Customer Service skills.
• Ability to go extra-mile (Passion for service)

Application Closing Date: 31st December, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: hr_ng@miniso.com using the Job Position as the subject of the mail.

3.) Finance Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities
Operations:

• Maintain in-depth relations with all members of the management team.
• Manage the accounting, investor relations, tax, and treasury departments.
• Oversee the financial operations of the company.
• Oversee the company's transaction processing systems (Receivable and Payable).
• Implement operational best practices.
• Maintain a documented system of accounting policies and procedures.
• Manage outsourced functions.
• Oversee the operations of the Finance department, including the design of an organizational structure adequate for achieving the department's goals and objectives and report such to the CFO.
• Reviews work by junior team members, recognizes training opportunities for junior team members, and offers knowledge and support to develop team member's performance.

Financial Information:

• Oversee the issuance of financial information with the approval of the Finance Director.
• Report financial results.

Risk Management:

• Understand and assist in mitigating key elements of the company's risk profile.
• Monitoring the internal control systems.
• Ensuring that the company complies with all legal and regulatory requirements.
• Ensuring that record keeping meets the requirements of auditors and government agencies.
• Maintain relations with external auditors.
• Ensure all charge back are treated on time.

Third Parties:

• Participate in reconciliations with the investment community.
• Maintain banking relationships.

Tax Management:

• Monthly Tax return filing and payment processing for WHT Tax, VAT, PAYE etc.
• Assist with Payroll review, approval and payment initiation.
• Represent the company along with the Tax consultant on matters of tax Audit with tax authorities.

Reporting:

• Prepare the Monthly Management Report.
• Prepare monthly work plan.
• Prepare any other report that may be requested.

Qualifications

• Bachelor's degree or higher in Accounting or related field.
• Minimum of 5 years of proven accounting experience with the ability to effectively manage a team.
• Relevant Accounting professional qualification/certification is required.
• Experience in the retail industry is required.

Skills:

• Competence in Tax Management.
• Excellent organizing skills and ability to multitask.
• Proficiency in Business computer applications such as Microsoft Excel, database administration, xero accounting software etc.
• Must possess an in-depth understanding of accounting and financial activities.
• Awarenessof the Data Security, which is designed to protect the company's financial assets.
• Welcome change by being informed about the Internal and External changes regarding the Finance Department.
• Must have a calm and professional attitude with ability to work under pressure.
• Excellent communication abilities.
• Detail-oriented and analytical skills.

Application Closing Date: 14th December, 2024.

Method of Application
Interested and qualified candidates should send their CVs to:  hr_ng@miniso.com using the Job Position as the subject of the mail.