Job Vacancies at Mulligan Hotel

Mulligan Hotel is a private Nigerian Group of companies operating retail, hospitality and property business.

We are recruiting to fill the following positions below:

1.) Head Chef

Job Location: Sabo Yaba, Lagos
Employment Type: Full-time

Responsibilities

• Manage the kitchen staff and to resolve kitchen issues swiftly.
• Maintains a cooperative relationship with team members, optimizes staff productivity, and serves as a replacement in team members' absence.
• Train staff to use new recipes, cooking techniques and equipment, and oversee cooks performing food preparation.
• Oversee the delivery of food supplies, prepare special dishes, and supervise overall kitchen operations during dinner service.
• Ensure your team delivers high-quality, cost-effective dishes promptly.
• Ensuring promptness, freshness, and quality of dishes.
• Coordinating cooks' tasks.
• Implementing hygiene policies and examining equipment for cleanliness.
• Designing new recipes, planning menus, and selecting plate presentations.
• Reviewing staffing levels to meet service, operational, and financial objectives.
• Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Setting and monitoring performance standards for staff.
• Obtaining feedback on food and service quality, and handling customer problems and complaints.

Requirements

• Interested candidates should possess a HND or B.Sc Degree with 3- 5 years of work experience.
• 2+ years of culinary education.
• 5+ years of experience in a similar position.
• Advanced knowledge of food professional principles and practices.
• Proficient knowledge of human resources management.
• Excellent knowledge of BOH systems, ordering and inventory.
• Excellent communication skills.
• Ability to meet deadlines.
• Available to work on-call, shifts, after hours, over weekends, and on public holidays.

Application Closing Date
8th November, 2024.

Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF Format to: careermully@gmail.com using the Job Position as the subject of the mail.

Note: Only qualified candidates will be shortlisted.

2.) Housekeeping Supervisor

Job Location: Sabo Yaba, Lagos
Employment Type: Full-time

Job Description

• We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests.
• The ideal candidate will have a keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.

Responsibilities

• Supervise and train housekeeping staff, including scheduling and assigning tasks.
• Ensure all rooms and common areas are cleaned and maintained to high standards.
• Develop and implement cleaning procedures and protocols.
• Conduct quality control checks to ensure work meets established standards.
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
• Resolve customer complaints related to housekeeping services.
• Address maintenance issues and report to the maintenance department.
• Monitor and ensure compliance with occupational health and safety standards.
• Perform administrative tasks such as timecards, attendance, and payroll.
• Collaborate with other departments to ensure facilities are maintained to high standards.

Qualifications

• Minimum qualification of HND / BSc in Hotel & Catering Management, Accountancy, Social Sciences or related field of study.
• High School Diploma or equivalent required, additional education or training in hospitality or housekeeping is a plus.
• Candidates for the advertised positions will require cognate experience of Three (3) years and above with extensive experience working in quality hotels.
• Applicants must be computer literate, have excellent communication skills and of good personality.
• Proven work experience as a Housekeeping Supervisor or similar role
• In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
• Strong leadership, organizational, and communication skills
• Excellent time management and multitasking abilities
• Ability to work independently and as part of a team
• Knowledge of health and safety regulations and practices.

Application Closing Date: 8th November, 2024

Method of Application
Interested and qualified candidates should send their CV to: careermully@gmail.com using the Job Position as the subject of the mail.

3.) Duty / Night Manager

Job Location: Sabo, Yaba - Lagos
Employment Type: Full-time

Responsibilities

• As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
• A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Oversee the entire Front Office operation to maintain high standards
  • Serve as a point of contact to Guests
  • Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
  • Manage, record and promptly resolve issues or emergencies that arise
  • Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Compile adequate handover to Early staff / Duty Manager
  • Complete Night Audit duties
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Conduct annual and mid-year Appraisals with Team Members
  • Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
  • Assist other departments, as necessary

Experience

• Previous supervisory experience in Front Office within the hotel/leisure/retail
• High level of IT proficiency
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Commitment to delivering a high level of customer service
• Ability to work under pressure
• Excellent grooming standards
• Flexibility to respond to a variety of work situations
• Ability to work on your own and as part of a team.

Application Closing Date: 31st October, 2024.

Method of Application
Interested and qualifiedcandidates should send their CV in MS Word or PDF to: careermully@gmail.com using the Job Position as the subject of the mail.

Note: Only qualified candidates would be shortlisted.