Job Vacancies at Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the following positions below:

1.) Monitoring and Evaluation Technical Assistant

Job ID: 14435
Job Location: Yola, Adamawa
Job type: Full time
Category: Monitoring and Evaluation

Job Description

• These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including by focusing on equitable access to basic services and strengthening the rights of displaced people and returnees. In addition to the Country Office and the above-mentioned Area Offices, NRC has sub-office structures in Dikwa, Monguno, Biu, Mubi, Pulka, and Gwoza.
• We are looking for people who are passionate about helping refugees and people forced to flee.
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, passionate Monitoring and Evaluation Technical Assistant to join our team in Yola, Adamawa State.

Role and Responsibilities

• The purpose of the assistant position is to assist in the day to day implementation of the CC project. Use actions words such as conduct or assist for the position relevant responsibilities.

Generic responsibilities:

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function
• Managing the Global Outputs Reporting System (GORS) for Yola
• Introducing and managing a complaints handling mechanism
• Carry out regular project monitoring, spot checks and reports

Specific Responsibilities:

• Assists program staff develop baseline and end line data for each project site in the Program
• Monitor and quality assurance spot checks on each project site
• Monitoring visits to program areas
• Initiation and implementation of a complaints handling mechanism
• Development of case studies to capture qualitative outputs of the project
• .Work with program staff to design and adopt reporting formats required by the NRC system (GORS).
• Carry out field monitoring visits to implementation locations
• Support implementation of learning events
• Support planning and implementation of MEL activities
• Support outcome monitoring activities
• Supervise data input into the GORS and processes for checking data quality with program staff
• Prepare periodic progress reports and other documents as required.
• Ensure monthly update of NRC Nigeria Dashboard and timely completion of task assigned by his/her line manager
• Investigate and facilitate introduction of new technology, methods and approaches in order to improve the quality of the activities.

Qualifications
Generic professional competencies for this position:

• Minimum 3 years’ experience from working in a humanitarian/recovery context.
• Degree or Diploma in a relevant field such as Statistics, Development studies etc.
• Experience with surveys, studies, data entry & analysis, management and analysis a must.
• High-level competency in computer skills (data analysis software e.g. Excel, Epi Info, SPSS, or similar)
• Fluency in English, both written and verbal
• Fluency in Hausa languages
• Context related skills, knowledge, and experience:
• Ability to work under pressure, independently and with limited supervision. 
• Previous experience from working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/profile
• Managing resources to optimize results.
• Highest standards of ethics and integrity 
• Ability to work in insecure environments. ? Communicating with impact and respect 
• All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive, and accountable.

Behavioral competencies
These are personal qualities that influence how successful people are in their job. 

• Handling insecure environments
• Working with people
• Coping with change
• Willingness and ability to learn new skills

Application Closing Date: 10th April, 2024.

Click here to apply online

2.) GBV Case Management Officer

Job Location: Borno
Job type: Full-time(On-site)

Job Description

• The GBV case management Officer will support GBV response activities focused on lifesaving GBV response services to women and girls.
• This will be accomplished by Close monitory, coaching, and providing mentor to partners on the appropriate GBV survivor centered case management.
• The GBV Officer-Case Management will participate, and support partners specific program components related to GBV case management, GBVIMS/GBVIMS+ and referrals of GBV survivors.

Job Role and Responsibilities

• Provide regular supervision to partners case staff and ensure the appropriate use of the case management tools.
• Participate actively in GBV sub sector working group. Lead in case Management review meetings/conferences.
• Ensure case management steps are followed, referrals and documentation are happening in an appropriately and timely manner.
• Along with GBV prevention officers, Update the service mapping as well as ensure that referral pathway at the field level is solidified. Ensure supplies/resources for counselling spaces, women center, and other program activities are requested on a timely manner and are efficiently utilized. Conduct bi-weekly/monitoring of partners activities in the field.
• Participate and Support partners in relevant evaluations and needs assessments.
• Understand and support the partners in the use of the M&E Framework to collect relevant information on activity implementation.
• Ensure timely assistance and referrals are provided to GBV survivors in adherence with GBV guiding principles, using up-to-date service mapping tool and referral pathway.
• Conduct regular meetings with partners response staff for debriefing and provide support as may be needed.
• Actively develop and maintain effective working relationships with case management actors in the field, including government actors, UN agencies, NGOs, and other relevant actors.
• Ensure regular data collection and transfer supporting documentation about implemented activities and results to line manager. Submit progress reports on a weekly  Contribute to timely and quality monthly reports.
• Communicate actively with partners and beneficiaries, support field level CRM.
• Communicate with supervisor on program progress, constraints, training needs identified and other matters pertaining to the GBV response activities as part of the GBV program.
• Develop and submit detailed weekly and monthly work plans line manager.
• Develop and submit annual leave and compensation leave plan to line manager. team members to identify their needs in capacity building and share with the supervisor. 
• Develop and submit to the supervisor the monthly movement plan.   

Additional Job Responsibilities:

• The job duties and responsibilities as set out above are not exhaustive and the Post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.     

Qualifications 

• Bachelor's Degree in Social Sciences or related field (gender studies, public health, social work, humanities, law, psychology, sociology).
• 2-5 years’ experience with minimum of 2 years of relevant experience in GBV in emergencies, gender programming. 

Experience:

• Minimum of 2 years of experience in INGO  
• Experience in working within a relatively large team. Ability to carry-out responsibilities independently with minimal technical support from within the organization.
• Experience in enforcing the compliance of internal control procedures and policies relating to different departments and activities.

Requirements:

• Essential Strong commitment to human rights, gender equality, and understanding of issues surrounding violence against women and girls. Commitment to and understanding of NCA core values and principles.
• Must adhere to and encourage PSEA and NCA Code of Conduct and ensure timely reporting.
• Experience working with community groups, community leaders and women empowerment initiative.  
• A person with strong analytical, problem-solving skills, good time management and planning skills.  
• Strong belief in and commitment to human rights and gender equality.
• Demonstrated competency to work independently with minimum supervision. Resilient, flexible and gender sensitive.
• Ability to work/communicate effectively in a culturally diverse organization.
• Good written and verbal communication skills, fluency in local language.  
• Strong computer skills (Word and Excel)  Willingness to travel to field sites frequently and strong, experience working in GBV programs, managing WGSS and IDP peri- Urban settings.

Application Closing Date: 5th April, 2024.

Method of Application
Interested and qualified candidates should submit a copy of their CV to: Recruitment-Ng@nca.no using the Job Position as the subject of the email.

Note

• Applications will be reviewed on a rolling basis, so we encourage you to apply early.   
• We value your interest and encourage all qualified candidates to apply.
• Please note that only qualified candidates will be invited for the next phases of this recruitment.

3.) Protection from Violence Specialist

Job Identification: 14155
Job Location: Maiduguri, Borno
Job type: Full Time
Job Category: Protection

Responsibilities
Generic Responsibilities:

• Develop Protection from Violence Core Competency (CC) strategy, technical guidance and macro-log frames that are aligned with regional and global strategies and priorities.
• Compliance with and adherence to NRC policies, guidance, and procedures.
• Contribute to fundraising, develop, and revise funding proposal, budgets, and donor reports.
• Identify trends, technical standards, and donor priorities.
• Follow up on compliance with contractual commitments within Protection from Violence CC, ensure high technical quality and synergies in project implementation.
• Provide technical direction and project implementation support.
• Ensure that key learnings are extracted from Protection from Violence CC implementation and incorporate them in CC and staff development processes.
• Provide systematic training and build capacity of technical staff, in approaches to the prevention of and response to violence.
• Contribute to implementation of Safe and Inclusive Programming Minimum Standards across your area of work.

Specific Responsibilities:

• Serve as technical lead on the Protection programme technical development and support within NRC.
• Develop in-country technical standards, guidance notes, and programming resources for protection of civilians programming.
• Assess training and development needs within the Protection from Violence teams, develop capacity building plan and implement the plan with the support of the Protection from Violence Managers or Coordinators, develop training materials based on relevant programme guidelines and SOPs and roll-out training to the Civilian Self-Protection and Individual Response Services teams.
• Develop UDOC/Site Management strategy with a focus on engagement of community representation structures and support to site managers from local organizations and/or the community. This will be done with the support of the Site Management Regional and Head Office Advisory Team and in close coordination with the Site Management Project Manager. 
• Design a capacity building strategy and adapt existing sector and NRC training packages on Site Management Support, Mobile Site Management, UDOC, Community Engagement and Coordination to the local context. The PfV Specialist will work with the Site Management Advisory Team to identify relevant training opportunities.
• Develop and/or maintain a site monitoring and analysis system to identify needs, gaps, and the overall condition of the collective sites. The focus of these efforts will be to coordinate a response within NRC supported collective sites and to inform the humanitarian response in the collective sites more broadly. 
• Develop relevant SOPs and monitoring mechanisms to ensure high programme quality standards based on Site Management Minimum Standards and on Safe and Inclusive Programming (SIP). 
• Develop and/or maintain a protection monitoring and analysis system to identify trends, threats, risks and mitigation measures affecting communities and individuals. The focus of monitoring and analysis efforts will be to prevent and respond to violence and coercion experienced by people in the target areas.
• Analyse response data to produce succinct, analytical Protection and Site Management reports, to be shared with both external and internal stakeholders, highlighting key protection / displacement trends and concerns.

Generic Professional Competencies

• A Master's Degree in a relevant field (Law, Social Sciences or related disciplines). An advanced academic qualification will be an added advantage. 
• Minimum of 4 years of experience within technical expertise area in a humanitarian/ recovery context.
• Documented results related to the position’s responsibilities.
• Knowledge and skills in market analysis, cash-based interventions and market-based programmes.
• Knowledge about own leadership skills/profile.
• Fluency in English, both written and verbal.

Context /Specific Skills, Knowledge and Expertise:

• Experience managing a complex protection programme including implementation, programme development, fundraising and budget development. Experience in site management programme implementation is an added advantage. 
• Excellent understanding of key technical standards (IASC, protection mainstreaming, IHL, gender and humanitarian principles, donor markers on gender and disability etc.) and a demonstrated ability to integrate them into programming.
• Knowledge of the Nigeria humanitarian context.
• Fluency in English is required. Knowledge of Arabic is an advantage.
• Experience with start-up, scale-up projects and emergency contexts.
• Specific expertise in monitoring and analysis of displacement trends, collective sites, and protection risks (quantitative and qualitative data), including in the absence or regular, consistent or reliable data.

Application Closing Date: 4th April, 2024.

Click here to apply online