Job Vacancies at Outsource Nigeria

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the following positions below:

1.) Customer Service Representative

Job Location: Lagos
Employment Type: Contract

Job Overview

• We are on the path to connecting you with your next opportunity. We are committed to supporting ambitious Nigerians in achieving their career objectives/goals. We are looking for candidates to fill diverse roles from our office and clients locations nationwide.
• In our quest to retain the best pool of exceptional talents in the industry, we consistently rewards high-performing employees and teams with adequate monetary and non-monetary compensation.
• This practice has had a significant impact in spurring our people to greater personal and organizational achievement. Join us in building a gateway to the world.

Responsibilities

• Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Answer any questions the customer may have about available products and services
• Select appropriate responses to customer issues and work quickly to resolve them
• Refer advanced cases to management for resolution, providing background information as necessary
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional services

Qualifications

• This opportunity is for high-performing individuals with an ND / HND / B.Sc from a fully accredited institution looking to begin a career in an industry with opportunities to climb the corporate ladder.
• Must have at least 1 year of experience
• Call center or customer service experience preferred
• Dedication to customer satisfaction
• Basic knowledge of computer software and office systems
• Flexibility to work different shifts (including evenings, weekends, or holidays)
• Willingness to participate in training before hire and on-the job
• Ability to pass a pre-employment background investigation and drug screen for certain positions
• Excellent listening skills and an empathetic voice and manner
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
• Familiarity with all of the goods and services offered by the company

Application Closing Date: 26th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Position as the subject of the mail.

2.) Business Development Manager

Job Location: Lagos
Employment Type: Contract

Job Description

• We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele.
• You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contractensuring adherence to law-established rules and guidelines
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and Skills

• B.Sc / BA in Business Administration, Sales or any relevant field
• Minimum of 5 years of experience.
• Proven working experience as a business development manager, sales executive or a relevant role
• Communication and negotiationskills
• Ability to build rapport
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in English
• Market knowledge
• Time management and planning skills.

Application Closing Date: 10th May, 2023.

Method of Application
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Position as the subject of the mail.

3.) Direct Sales Representative

Job Location: Surulere, Lagos
Employment Type: Full-time

Job Description

• Our team is growing, and we are looking for experienced, energetic. Sales Representatives. You will be a key member of a growing team focused on the execution of innovative digital products and campaigns that drive revenue.
• As a Direct Sales Representative, you will be responsible for selling digital electronic banking solutions to businesses across the country.
• This is a great full-time opportunity for someone interested in a fun, fast-paced and challenging Sales environment. We will provide you with the opportunity to make contributions immediately while developing the skills and knowledge to be successful.

Essential Duties & Responsibilities

• Aggressively prospect, develop, and close leads using a variety of sources.
• Work directly with businesses to discuss and understand their needs and then develop customized solutions to drive leads to their business.
• Own entire sales process from prospecting to completion of the sale
• Ability to utilize technology to engage clients.
• Meet and exceed individual daily, weekly and monthly sales goals.
• Must be willing to travel to customer locations if needed.

Requirements
Do you have what it takes to be successful?

• Candidates should possess any Degree / Diploma or equivalent work experience.
• An understanding and passion for the digital world we live in including social media and digital advertising.
• Strong business development focus, willing to prospect and uncover new potential digital advertisers and drive to develop opportunities from prospect level through to deal close.
• Individually driven to work in a highly competitive environment where success is the only option.
• Demonstrated ability to thrive in a very structured environment.
• Relentless persistence in a competitive marketplace.

Why its great to work with us:

• Excellent compensation program (great base pay plus an excellent commission plan)
• Paid training and bonus programs
• Open territories
• Award Winning Culture!

Application Closing Date: 3rd June, 2023.

Method of Application
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Position as the subject of the email.