Job Vacancies at Pack ‘N’ Pay

Pack ‘N’ Pay is a product of CIC Integrated Services LTD. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers. Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers. Pack ‘N’ Pay officially started operations on January 18th 2021 and launched her e-commerce website on March 1st 2021.

We are recruiting to fill the following positions below:

1.) Digital Marketer and Social Media Manager 

Job Location: Rivers
Employment Type: Full-time

Job Description

• Develop a marketing calendar aligned with sales targets and seasonal opportunities.
• Creative Content creation and video scripting
• Design and implement digital marketing campaigns to boost e-commerce sales and customer engagement.
• Optimize the Packnpay website for search engines to improve organic traffic and rankings.
• Manage and grow all social media pages that are related and assigned to
• Come up with engaging social media promotions that can both increase online sales and social media presence
• Collaborate with content creators to produce blogs, videos, and product descriptions tailored to FMCG audiences.
• Manage and optimize paid ad campaigns on Google Ads, Facebook, and other platforms to maximize ROI.
• Develop email campaigns targeting both individual and B2B customers, promoting special offers, discounts, and new products.
• Monitor key performance indicators (KPIs) such as website traffic, conversion rates, and campaign ROI.
• Provide regular reports with actionable insights to improve marketing efforts.
• Work closely with the sales and product teams to align marketing efforts with business goals.
• Develop and execute a comprehensive social media strategy aligned with the company’s marketing goals.
• Collaborate with customer care agent to ensure that leads generated on the website are converted
• Create and curate engaging content, including posts, videos, and graphics, that resonate with the FMCG audience.
• Use tools like Facebook Ads Manager and Instagram Insights to run and optimize paid campaigns.
• Monitor and analyze metrics such as engagement rates, follower growth, and campaign effectiveness.
• Prepare monthly reports with recommendations for improvement.
• Respond to customer inquiries, comments, and reviews promptly and professionally.
• Build relationships with followers, influencers, and online communities to enhance brand presence.
• Plan and execute social media campaigns to promote new products, discounts, and special events.
• Stay updated on social media trends, platform updates, and industry news to keep content fresh and relevant.
• Collaborate with influencers to promote social media pages and websites.

Requirements and Skills

• B.Sc or HND in Computer science, Business Administration, or related field
• SEO Skills and knowledge of WordPress
• Experience in Managing and growing social media pages for a brand.
• Digital marketing and content creation skills
• Experience in managing social media ads
• Onsite work location in Port Harcourt.

Application Closing Date: 20th March, 2025.

Method of Application
Interested and qualified candidates should forward their CV and Cover Letter to: packnpayhr@gmail.com using the Job Position as the subject of the mail.

2.) Warehouse Manager

Job Location: Rivers
Employment Type: Full-time

Responsibilities

• Manages a team of warehouse staff, including training, development and performance management.
• Oversees overall warehouse operations such as optimization of warehouse procedures and maximization of warehouse space.
• States out tasks, workflows and schedules.
• Identify and resolve warehouse operational issues.
• Responsible for strategic planning, budgeting, decison making and cost control regarding the warehouse.
• Implement and maintain effective warehouse management systems including cycle counts and stock takes.
• Ensure compliance with company policies, safety protocols, rules and regulations.
• Implement and maintain quality control processes to ensure accurate and damage free goods.
• Maintain communication with suppliers and shipment carriers.
• Reconcilliation of discrepancies during cycle count with required team (warehouse and control).
• Other assigned duties

Requirements and Skills

• B.Sc or HND in Accounting, Business Administration, or related field
• 5 - 7 years of experience as warehouse manager or supervisor
• Skilled in MS Office Excel with strong numerical proficiency.
• Team management and Leadershipskills.
• Knowledge of warehouse operations and procedures.
• Onsite work location in Port Harcourt.

Application Closing Date: 20th March, 2025.

Method of Application
Interested and qualified candidates should send their CV and Applications to: packnpayhr@gmail.com using the Job Position as the subject of the mail.

3.) Marketing / Brand Executive

Job Location: Port Harcourt, Rivers

Job Description of Marketing / Brand Executive

• Enhance brand reputation and awareness through strategic marketing initiatives.
• Conduct market research and competitor analysis to inform marketing strategies.
• Drive lead acquisition and sales growth for Packnpay's products and services.
• Provide regular reports on sales, feedback, and market activities.
• Actively market Packnpay's brand and products to customers and prospects.
• Collaborate on content creation plans for marketing campaigns and participate in brand campaigns.
• Collect customer feedback on product quality and pricing.
• Ensure brand consistency and adherence to company guidelines.
• Follow assigned drivers for van sales

Requirements and Skills

• OND, HND / B.Sc Degree in Marketing, Business Administration, or a related field.
• Previous experience in sales, preferably FMCG
• Excellent knowledge of MS Office and marketing software e.g: CRM
• Excellent communication and interpersonal abilities.
• Proficient in Marketing automation tools.
• A team player with a customer-oriented approach.

Application Closing Date: 28th February, 2025.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: packnpayhr@gmail.com using the Job Position as the subject of the mail.

4.) Customer Service Officer

Job Location: Rivers
Employment Type: NYSC

Job Description
As a customer service officer, your duties include:

• Answering questions about the company’s products or services via phone, email, and in person.
• Direct customers to online resources.
• Handling customer complaints.
• Collecting and analyzing customer feedback.
• Create and maintain reports about customer interactions
• Develop a rapport with customers.
• Concluding sales for online customers.
• Responding to customers' reviews.
• Demonstrate empathy and patience when dealing with customers, especially in sensitive situations.
• Update customer records in the system
• Checking product availability.
• Setting up accounts for new customers
• Booking of Orders
• Processing of orders.

Requirements and Skills

• Bachelor's Degree in Mass Communication, Linguistics or Business Administration
• 0 - 1 year of relevant work experience
• Excellent communication and interpersonal skills
• Must be a corper serving in Port Harcourt
• Young, smart and vibrant.

Application Closing Date: 22nd March, 2025.

Method of Application
Interested applicants should forward their CV and Cover Letters to: packnpayhr@gmail.com using the Job Position as the subject of the mail.