Job Vacancies at Personal Trust Microfinance Bank

Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

We are recruiting to fill the following positions below:

1.) Head, Internal Audit and Compliance

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• The Head of Internal Audit & Compliance is responsible for the development, management and evaluation of internal control systems in the Bank.
• The job holder develops and implements the annual internal audit program and ensures that the audit objectives are met.
• The job holder provides reasonable assurance about the effectiveness and strength of internal controls.

Duties and Responsibilities

• Develops an annual risk-based internal audit plan and oversees the implementation of the approved plan
• Ensures methodical documentation of work plans, testing results, conclusions, and recommendations, and ensures follow-up on findings and corrective actions.
• Provide technical assistance with investigations and special audits, and provide subject-matter expertise as needed.
• Remains current on audit regulatory oversight trends and develops a risk-based approach incorporated into the annual audit plan.
• Performs regular bank-wide risk assessment to identify significant risks or exposure related to internal controls or compliance with regulatory requirements, efficiency of operations, and accuracy of financial reporting.
• Provides feedback and recommendations on business risks and improves operational efficiencies and processes where appropriate.
• Directs the work of external auditors to ensure the audit work remains within the prescribed guidelines.
• Coordinates and assists with the preparation of Audit Committee materials and participates in audit committee meetings
• Lead the setup of the enterprise risk assessment for the bank and develop a risk log
• Conduct follow-up reviews of financial, operational, or regulatory compliance deficiencies noted during audits.
• Implements the anti-fraud campaign and assesses compliance
• Investigates and reports to the Audit Committee on activities reported through the Hotline/Whistleblower processes and assists in investigations.
• Initiates policy and process reviews, including ensuring they are up-to-date with all legislations and best practices
• Using problem-solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions
• Prepares monthly regulatory renditions and returns
• Flexibility to carry out any other task as requested by Management

Qualifications

• HND / B.Sc. in IT, Information Systems, Mathematics, Accounting, Banking and Finance, or a related field
• Evidence of completion or exemption from NYSC
• Evidence of ICAN certification is an added advantage
• Evidence of completion of the Microfinance Certification program

Experience:

• A minimum of five (5) years of experience in Internal Audit in a Microfinance Bank, financial institution or audit firm
• Prior managerial experience in a similar role or capacity
• In-depth knowledge of Internal control framework for the Microfinance Industry

Skills:

• Strategy planning and implementation
• Organization and time management abilities
• Leadership, team management and mentoring
• Outstanding communication and people skills
• Extensive knowledge of all regulatory policies and procedures
• A logical approach to identifying and evaluating issues and problem-solving
• Meticulous attention to detail and accuracy
• Ability to multi-task and meet tight deadlines
• Proficient writing and delivery of presentations and documentation
• Risk Management techniques
• Proficient writing and delivery of presentations and documentation
• Ability to interact with senior management and stakeholders, including regulators
• Proficient in the use of MS Office Suite
• Unquestioned personal integrity with strong ethics and values.

Application Closing Date: 14th March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using "Head, Internal Audit & Compliance" as the subject of the mail.

2.) Marketer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• A Marketer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.
• The Marketer is the interface between the Bank and the customer and nurtures mutually beneficial relationships between both parties.

Duties and Responsibilities

• Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate the creditworthiness of customers by processing loan applications and documentation.
• Monitors active loans and enforces collection and recoveries.
• Ensures the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Executes marketing strategies and develops marketing campaigns.
• Ensures compliance with all internal policies and regulatory guidelines.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Expedites the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Monitors competition by gathering current marketplace information on pricing, products, etc.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.
• Identify potential loan markets and develop preferred networks.
• Perform any other duties as may be assigned by Management.

Qualifications

• HND / B.Sc. in Social Science or any other related course
• Evidence of completion or exemption from NYSC.

Experience:

• 3 - 10 years of work experience
• Previous experience in a marketing role at a Microfinance Bank or Financial Organization is an advantage.

Skills:

• Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
• Proven ability to drive the sales process.
• Strong business sense and industry expertise.
• Basic understanding of sales principles and customer service practices.
• Ability to work in a team
• Strong planning, organizational, and time management abilities
• Friendly, helpful, confident, and engaging personality.
• Excellent communication and interpersonal skills.
• Ability to work in a goal-oriented environment.
• Proficient in the use of MS Office suite.

Application Closing Date: 14th March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the email.

3.) Relationship Officer

Job Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Summary

• A Relationship Officer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.
• The Relationship Officer is the interface between the Bank and the customer and nurtures mutually beneficial relationships between both parties.

Duties and Responsibilities

• Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
• Evaluate the creditworthiness of customers by processing loan applications and documentation.
• Monitors active loans and enforces collection and recoveries.
• Ensures the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking, and referrals.
• Monitors competition by gathering current marketplace information on pricing, products, etc.
• Recommends changes in products, services, and policies by evaluating results and competitive developments.
• Expedites the resolution of complaints to maximize satisfaction and boost the customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Executes marketing strategies and develops marketing campaigns.
• Ensures compliance with all internal policies and regulatory guidelines.
• Identify potential loan markets and develop referral networks.
• Perform any other duties as may be assigned by Management.

Qualifications and Experience

• Candidates should possess an HND / B.Sc. in Social Science or any other related course.
• 3–10 years of work experience
• Evidence of completion / exemption from NYSC.
• Previous experience in a marketing role in a Microfinance Bank or Financial Organization is an advantage.

Skills:

• Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
• Proven ability to drive the sales process.
• Strong business sense and industry expertise.
• Ability to work in a goal-oriented environment.
• Ability to work in a team
• Strong planning, organizational, and time management abilities
• Basic understanding of sales principles and customer service practices.
• Friendly, helpful, confident, and engaging personality.
• Excellent communication and interpersonal skills.
• Proficient in the use of the MS Office suite.

Application Closing Date: 1st March, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@personaltrustmfb.com using the Job Position as the subject of the email.