Job Vacancies at Sabi Hub

Sabi Hub, a non-profit organization with the mission of grooming entrepreneurs and future leaders through carefully designed programs, co-working space, and community activities that will proffer solutions to local problems, create jobs and foster economic growth in Nigeria.

We are recruiting to fill the following positions below:

1.) Customer Support Officer (Hausa)

Job Location: Lagos
Employment Type: Contract

Job Responsibilities

• Build and maintain positive relationships with assigned customers through regular phone calls, emails, and chats.
• Proactively reach out to customers via outbound calls to introduce and upsell our products and services.
• Conduct in-depth needs assessments to understand customer pain points and identify how our product can provide solutions.
• Build strong relationships with potential customers and become a trusted advisor.
• Maintain accurate records of all customer interactions.
• Proactively identify customer needs and challenges, offering solutions to ensure satisfaction.
• Onboard new customers and guide them through product setup and adoption processes.
• Monitor customer health and identify potential churn risks, taking steps to mitigate churn and ensure retention.

Qualifications

• Bachelor's Degree in Business, Marketing, or a related field.
• Proven experience in telesales, customer success, or a related role.
• Experience in onboarding and guiding new customers through product setup in an E-commerce sector.
• Knowledge of upselling and cross-selling techniques.
• Proven ability to exceed sales targets and KPIs.

Application Closing Date: 13th January, 2025.

Click here to apply online

2.) Field Sales Agent

Job Location: Iyana-Ipaja, Ile-Ipo, Egbeda, Akowonjo, Ayobo, Pako - Lagos
Employment Type: Full-time

Job Purpose

• As Field Sales Agent, you will be the primary point of contact for retailers (buyers) on the platform. You will be responsible for onboarding and building relationships with retailers as well as advocating on their behalf.
• Through your interactions, you will help retailers see the value in our product and use it to its fullest potential.
• This is a position that requires excellent communication skills, people skills and a passion for helping others.

Job Responsibilities

• Identification and onboarding of buyers in a specific geographical cluster.
• Assist buyers with setting up and navigating the platform.
• Training buyers on how to use the platform.
• Collecting feedback/data on app usage, bugs, improvements required etc.
• Communicating new features to buyers.
• Buyer account management.
• Coordinating issue escalation and resolution on behalf of buyers.
• Supporting buyers with order placement and delivery coordination.
• Identify ways of improving buyer onboarding, support and account management processes.
• Develop relationships with new and existing buyers as well as ensure satisfaction with the platform.

Job Requirements

• Experience with public speaking or coordinating a group of people.
• Ability to train and motivate people to become effective salespersons.
• Knowledge of excel and ability to work with numbers.
• Smart and innovative thinker.
• Confident and effective communicator.
• Willing and able to get hands dirty to deliver value.
• Detail oriented and ability to work in a fast-paced environment.

Application Closing Date: 30th November, 2024

Click here to apply online

3.) Assistant Treasury Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Purpose

• The Assistant Treasury Manager will manage the day-to-day treasury operations of the company, ensuring optimal liquidity management, cash management operation, and risk mitigation.
• You will be responsible for the account receivables and payables for the business operations within the local market.

Job Responsibilities

• Provide treasury function and cash management operations to ensure operations doesn’t lack funds.
• Prepare daily cash spreadsheet to ensure all finance transactions are recorded in the general ledger daily.
• Maintain relationship with Banking partners, ensuring all bank mandates are up to date and that Sabi is conforming to all banking regulatory requirements, under the guidance of the Finance Manager and central Treasury Unit.
• Perform daily financial transactions such as verifying, calculating, and posting accounts receivable/payable data.
• Prepare monthly bank reconciliations.
• Undertake appropriate procedures and processes around month-end and quarter-close activity.
• Ensuring proper deduction and remittance of PAYE, WHT and VAT.
• Provide necessary support for the statutory annual audit, regulatory audit, and tax audits by making relevant schedules and source documents available on time.
• Performs other duties as directed.

Special Skills and Qualifications

• Bachelor's Degree in Management, Finance, Business, or a related field of study
• 5-7 years of treasury experience in a fintech business or related field.
• ICAN or ACCA certification
• Good analytical skills, high level of accuracy and attention to details.
• proficient with Microsoft excel and understanding of any accounting software.
• Excellent analytical, critical thinking and problem-solving skills
• Ability to work in a fast-paced environment and manage well through ambiguity and complexity.

Application Closing Date: 18th December, 2024.

Click here to apply online