Job Vacancies at So Fresh
So Fresh is a healthy food company with operations across Nigeria. At So Fresh, we believe food should be fresh and close to nature as much as possible; hence, we create tasty, fresh, delicious healthy food options.
We are recruiting to fill the following positions below:
1.) Restaurant Team Member
Job Locations: Agungi, Ikate & Lekki Phase 1 - Lagos
Employment Type: Full-time
Job Summary
- Perform food preparation; from prepping, treating to processing the food.
- Prep and treat fresh produce and vegetable e.g., dicing, cracking, scraping, mixing, grating etc. for each shift work.
- Responsible to produce orders and requests from walk-in customers, Help Desk reps or as instructed by the Outlet Manager.
Requirements
- Minimum of SSCE certificate or its equivalent
- 0 - 3 years of relevant work experience.
- Kitchen/food production experience is an added advantage.
- Ability to work effectively in a fast-paced work environment.
- Willingness to work on a shift basis and weekends.
- Genuine interest in production of healthy meals.
- Candidate must live close to desired work location: Agungi Lekki, Ikate Lekki, Lekki Phase 1.
Salary
N38,000 - N45,000 Monthly.
Application Closing Date: 31st December, 2023.
Method of Application
Interested and qualified candidates should forward their Resume to: recruitment@sofreshng.com using the Job Position and the preferred Location (i.e., "Outlet Team Member - Agungi Lekki") as the subject of the email.
2.) Shift Supervisor (Food / Retail)
Job Location: Opebi, Ikeja, Lagos
Employment Type: Full-time
Job Summary
- To provide leadership to the team members by overseeing the operations and management of the outlet daily with the aim to maximize profit while minimizing cost.
Requirements
- Minimum of OND, HND, or B.Sc qualification
- 3 - 5 years of experience in the food/retail industry
- Minimum of 2 years of experience in a supervisory role in the food/retail industry
- Ability to work effectively in a fast-paced work environment.
- Excellent record keeping and supervisory skills.
- Candidate should live close to Ikeja.
Application Closing Date: 20th December, 2023.
3.) Online Sales Officer
Job Location: Opebi, Ikeja - Lagos
Employment Type: Full-time
Job Summary
- The Online Sales Officers will conduct So Fresh’s retail activities exclusively online.
- This involves serving customers by providing product and service information, resolve customers’ concerns, complaints and obtain feedback and Ensure sales are closed at the stipulated time.
- We are currently recruiting Online Sales Officers at So Fresh. So Fresh is a healthy food company with outlets across Nigeria.
- At So Fresh, we believe food should be fresh and close to nature as much as possible, hence we create tasty, fresh, delicious healthy food options.
Job Description
- Responsible for the smooth running of the online retail store of So Fresh.
- Monitor all online orders via social media platforms, email and website
- Properly process all online orders via social media platform and website and send them to the corresponding personnel.
- Manage the front end of the So Fresh website to manage sales.
- Stay abreast of all So Fresh posts on all social media platforms per time.
- Promptly respond to customers’ comments, direct messages, enquiries, email, and complaints in an appropriate manner.
- Utilize the online sales channel to advance the company’s sales agenda.
- Intermittently check all So Fresh social media handles to respond to customers promptly.
- Liaise with customers to follow up on resolution of complaints or clarification of orders made.
- Document customer complaints, resolution, and root causes if possible.
- Responsible for the smooth running of the online retail store of So Fresh.
- Monitor all online orders via social media platform, email and website.
- Properly process all online orders via social media platform and website and send to corresponding personnel.
- Manage the front end of the So Fresh website to manage sales.
- Intermittently check all So Fresh social media handles in order to respond to customers promptly.
- Promptly respond to customers’ comments, direct messages, enquiries, email, and complaints in an appropriate manner.
- Utilize the online sales channel to advance the company’s sales agenda.
- Liaise with customers to follow up on resolution of complaint or clarification of orders made.
- Document customer complaints, resolution and root causes if possible.
- Stay abreast of all So Fresh posts on all social media platforms per time.
- Perform data analysis of key metric and related sales targets via the website, social media, email etc.
- Prepare report on the effectiveness of marketing communications across all channels.
Requirements
- Minimum of B.Sc or HND certificate in a relevant field
- 1 -3 years’ experience in helpdesk/customer service in the food industry
- Proven experience as an Online Sales Officer or similar role
- Experience with B2C sales on social media and website
- Ability to always remain professional and courteous with customers.
- Computer literacy is highly required.
- Practical knowledge of analytics tools and the ability to set up tracking/reporting mechanisms to capture key business metrics
- Working knowledge of customer service principles & practices
- Willingness to work on a shift basis and weekends.
- Possess excellent telephone etiquette.
- Candidate must live close to the desired work location: Opebi, Ikeja.
Salary
N65,000 - N75,000 / month.
Application Closing Date: 20th December, 2023.
4.) Team Member / Cashier
Job Location: Wuse, Abuja
Employment Type: Full Time
Job Summary
- Perform food preparation; from prepping, treating to processing the food. Prep and treat fresh produce and vegetable e.g., dicing, cracking, scraping, mixing, grating etc. for each shift work.
- Responsible to produce orders and requests from walk-in customers, Help Desk reps or as instructed by the Outlet Manager.
Requirements
- Minimum of SSCE certificate or its equivalent
- Kitchen/food production experience is an added advantage.
- Genuine interest in production of healthy meals.
- Ability to work effectively in a fast-paced work environment.
- Willingness to work on a shift basis and weekends.
- Candidate must live close to desired work location: Wuse 2, Abuja.
Application Closing Date: 8th January, 2023.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@sofreshng.com using the Job Position as the subject of the mail.
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