Job Vacancies at The Hotel Division of American University of Nigeria

The American University of Nigeria (AUN) was established in 2003. The institution was conceived as Africa's first Development University. Its mission is to pioneer service learning and build leaders who will be prepared to tackle societal concerns. Located in Yola, Adamawa State, the University is a world-class career-oriented institution missioned to be an agent of change in the development of the region. AUN has a strong commitment to providing the skills and the leadership essential to solving the continent's critical social and economic problems.

The University offers an American – style education modelled after the curriculum of American universities with corresponding approaches to teaching and students assessment. The first entering class of 124 students and 20 professors was enrolled in September 2005. In ten years, AUN is fast becoming a model for other universities in Nigeria and West Africa.

The American University of Nigeria, Hotel Division is seeking the following staff into local positions and opens to indigenous and/or legal residents of Nigeria.



Job Title:  Waiter/ Waitress AUN Hotel
SUMMARY OF POSITION:
This position is concerned with anticipating needs of guests in the Restaurant / Club / Lounge / Room Service and Bar, taking orders, serving and removing crockery and beverages in accordance with guests’ requirements and service policy.
The responsibility is to provide the high standard service to all of coming guests to make them 100% satisfied, correct the set up and collect the all money from guest also, and maintain the cleanness of the Restaurant / Club / Bar / Coffee Shop / Room Service.
Position Requirements:

• Basic knowledge of Restaurant operation; Ability to work well in stressful and high pressure situations 2 years’ work experience.
• Minimum of Diploma Certificate; related working experience in food and beverage, or related professional area
• Must be an extrovert
• Must be in good health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Strong customer and associate relation skills; Must be willing to work hard and learn new areas
• Ability to use standard software applications and hotel system

Job Title:  Bartender/Barman - AUN Hotel
SUMMARY OF POSITION:
Concerned with the service of drinks and associated products directly to the guest, as per F&B Policy. In addition, complying with the F&B Control and ordering procedures as set by the policies of the Hotel.
Provide drink service to guests and also well control the beverage consumption and requisition process.
Position Requirements:

• Good knowledge of beverages; Basic English communication skills; Ability to work well in stressful and high pressure situations
• Must have completed high school and graduated from a tourism school or similar establishment.
• Extravert.
• Good Health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Strong customer and associate skills; must be willing to work hard and learn new area
• Ability to choose the right mathematical methods or formulas to solve a problem.

Job Title:   Laundry Supervisor - AUN Hotel
SUMMARY OF POSITION:
As a Laundry Supervisor you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, in line with Aun Hotel standard operational procedures.
Position Requirements:

• The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
• 5 years working experience
• Minimum of Diploma/OND Certificate
• Must be an extrovert
• Must be in good health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
  Teamwork
• Adaptability
• Customer Focus
• Drive for Results
• Ability to use standard software applications and hotel system

Job Title:   Runner/ Steward - AUN Hotel
SUMMARY OF POSITION:
This position is concerned with anticipating needs of guests in the Restaurant / Club / Lounge / Room Service and Bar, taking orders, serving and removing crockery and beverages in accordance with guests’ requirements and service policy.
The responsibility is to provide the high standard service to all of coming guests to make them 100% satisfied, correct the set up and collect the all money from guest also, and maintain the cleanness of the Restaurant / Club / Bar / Coffee Shop / Room Service
Position Requirements:

• The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
• Minimum of SSCE Certificate
• Must be an extrovert
• Must be in good health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
  Teamwork
• Adaptability
• Customer Focus
• Drive for Results
• Ability to use standard software applications and hotel system

Job Title:  Commis Chef - AUN Hotel
SUMMARY OF POSITION:
Provide consistent quality of food and service to Internal and External customers, by adhering to and enforcing AUN Hotel Standard of excellence; training and guidance of trainees and attendants.
Position Requirements:

• Knowledge of kitchen.
• SSCE, Diploma, OND and other hotel certifications.
• Extravert.
• In good Health
• Good communication skills (verbal and listening and writing)

Other requirements, abilities for the position:

• Knowledge of movement regulations and safety standards

Job Title:  Laundry Attendants - AUN Hotel
SUMMARY OF POSITION:
The primary duty of the laundry attendant is to ensure that hotel SOP is maintained in all laundry and cleaning process in the hotel.
Position Requirements:

• The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
• 2 years’ work experience
• Minimum of SSCE Certificate
• Must be an extrovert
• Must be in good health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results
• Ability to use standard software applications and hotel system

Job Title:  Cook - AUN Hotel
SUMMARY OF POSITION:
Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices.
Position Requirements:

• The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
• 3 years work experience
• Certificate in Diploma/ OND
• Must be an extrovert
• Must be in good health
• Good communication skill in English verbal, listening and writing

Other requirements, abilities for the position:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
  Teamwork
• Adaptability
• Customer Focus
• Drive for Results
• Ability to use standard software applications and hotel system

Description of Benefits:
Salary and benefits are commensurate with experience and job classification as approved by the University.

How to Apply
Suitably qualified candidates should submit their resumes, cover letters and references to recruitment.hotel@aun.edu.ng before the closing date of this publication. The position being applied for should be the subject of the email.

Only shortlisted candidates will be contacted.

AUN is an equal opportunity employer and strives to provide a culturally diverse workforce; we do not discriminate in employment on the basis of race creed, colour, nationality, origin, age, sex, religion and marital