Logistics and Protocol Officer Job at Lagos Business School

Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.

We are recruiting to fill the position below:

Job Position: Logistics and Protocol Officer
Job Location: Lagos
Employment Type: Full Time

Purpose of Position


  • The Logistics and Protocol Officer is responsible for coordinating logistics, managing protocol arrangements, and ensuring the smooth operation of events, travel, and meetings.
  • This role involves meticulous planning, coordination with various stakeholders, and adherence to organisational protocols and procedures.

Essential Duties / Key Job Roles & Responsibilities
Include but not limited to the following:

  • Develop and manage effective system for transport and logistics in the School.
  • Plan and manage logistics for the organisation’s events, meetings, and activities.
  • Ensure efficient use of drivers and pool vehicles and responsible for arranging airport pick-ups.
  • Develop and manage relationships with service providers to ensure uninterrupted service delivery and value for money (e.g. Courier agencies, Car service and rental stations, etc.).
  • Supervise drivers and any other staff assigned to the unit.
  • Develop and implement proposals for service improvement, track car millage and motoring costs.
  • Develop and implement protocol policies and procedures.
  • Responsible for ensuring all the school’s vehicles are in good working condition.
  • Monitor the activities of the mailing unit to ensure full compliance with procedures and processes.
  • Provide liaison for processing of visas and travel documents for staff on official trips.
  • Responsible for the processing of flight tickets in line with policy.
  • Ensure adherence to protocol guidelines during official events, visits, and meetings.
  • Coordinate VIP and high-profile guest arrangements, including travel, accommodation, and security.
  • Liaise with government officials, embassies, and other relevant agencies to facilitate smooth protocol operations
  • Develop and implement an approved budget for the services. Monitor budget spending and provide reports.
  • Responsible for processing payments and following up with Accounts on all payments
  • Any other relevant duty will be assigned by the line manager from time to time.

Key Performance Indicators:

  • Efficiency in service provided.
  • Reduced cost/value for money for services.
  • Ratings of Business Process Audit
  • Feedback from customers
  • New initiatives introduced for service improvement

Qualifications

  • A University Degree or its equivalent in any field.

Experience:

  • A minimum of five years of administrative experience in managing service providers and travel desks will be an advantage.

Competencies Required:

  • Communication skills
  • Interpersonal skills
  • Organizing and planning skills
  • Team leadership
  • Flexibility to work schedule
  • Proficiency in the use of computer
  • Knowledge of business process review
  • Customer services skills
  • Negotiation skills.

Method of Application
Interested and qualified candidates should send their CV to: careers@lbs.edu.ng using the Job Position and year 2024 as the subject of the mail.

Note: Only shortlisted candidates shall be contacted. LBS is an equal-opportunity employer.