Network Operations Center (NOC) Engineer Job at Cobranet Limited

Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe.

Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio.

We are recruiting to fill the position below:

Job Position: Network Operations Center (NOC) Engineer

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• Perform general “system administration” tasks on all elements of the network
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Pro?actively monitor network and system performance.
• Perform network surveillance 24/7, respond to network?reported and customer?reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Requirements

• Education and qualifications: B.Sc / HND in Computer Engineering/Telecommunications
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of Fixed Wireless communications Technology
• Cisco CCNA/CCNP certification.
• Knowledgeable to Manage Cisco switches
• Interested candidates must be able to work on a 24/7 shift Rotation.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Position as the subject of the mail.