Ongoing Recruitment at Edo State Government

The Edo State Government, led by Governor Obaseki, implemented the Edo Basic Education Sector Transformation (EdoBEST) programme to improve basic education across the state. Through EdoBEST, the government is transforming learning outcomes for the 300,000 children across 1,029 public primary and 471 junior secondary schools in Edo State. EdoBEST is a Government designed and lead programme that is re-training all 15,000 government teachers - novice and experienced - to be technologically supported and empowered teachers.

Under EdoBEST, The Edo Supporting Teachers to Achieve Results (Edo STAR) programme is a hands-on government teacher training initiative forming a core pillar of the State's reform agenda for basic education. The programme is developing a more highly skilled teaching workforce by training, supporting and motivating Edo State teachers to succeed in the classroom of tomorrow.

We are recruiting to fill the following positions below:

1.) Officer, Communications

Job Location: Edo, Nigeria

About the Department

• The Communications team is housed in the corporate affairs group. It collaborates across departments and programmes to create and execute compelling strategies; locally and globally. Corporate Affairs has a wide portfolio of responsibilities including external and internal relations, advocacy, strategy, digital, reputation management and media relations.
• The communications team is focussed on ensuring that the exceptional achievements being made across a wide portfolio of programming are effectively and impactfully communicated. We lead, develop and support strategies in multiple programmes and continents simultaneously; shaping and influencing the external environments in which we work. We pride ourselves in being able to respond quickly and effectively at all times

About the Role

• We are looking for a proactive team player to support EdoBEST through external and internal communications.
• You will support the objectives of the program and our government partners in the creation and delivery of proactive narrative, ensuring its broad based delivery to stakeholders via multiple platforms.
• You will be telling the EdoBEST story across all channels, creating content, and strengthening our interactions.
• Our ideal candidate will have a strong understanding of all mass communications channels and the ability to design impactful content that optimises news and social media.
• The candidate should be capable of running digital media and handling websites.
• They will be an extremely effective written communicator, a planner, and creative.
• They should possess a  keen sense of ownership and quick execution.

What You will Do

• Build and maintain active relationships with media partners (i.e. education desk correspondents and editors, bloggers etc.) 
• Monitor and report media trends and  activities of EdoBEST, key stakeholder and key issues coverage in the media.
• Develop a content calendar for all electronic delivery channels including websites (internal and external), social media (Facebook, Twitter, YouTube, etc.);
• Support and build our events and public speaking platform within Beni and across Nigeria.     
• Support the team in delivering the agreed departmental strategy, plans and standards. 
• Carry out research to drive communications and engagement initiatives and plans using a range of sources, including the Internet, Intranet, publications and other external contacts, including government bodies, and other organisations.in order to obtain relevant information that can contribute to communications strategies.
• Develop multimedia content and collateral generated from across our EdoBEST schools that tell the powerful story of what EdoBEST does and importantly how it does what it does.
• Support management and updating of the website regularly by creating rich and engaging content.
• Support, maintain and upload digital communications to social media platforms sharing relevant content, photographs and videos on a regular basis.
• Work within short term and long-term communications plans as conveyed by the Director of Communications
• Carry out stakeholder mapping and stakeholder lists management
• Draft and produce written correspondence such as press releases, quotes, operational notes, letters, reports and other documents as required, using word processing, databases and spreadsheets to required standards.
• Undertake specific other communications projects and activities as necessary.

What You Should Have

• Minimum of First Degree in Communications or related field.
• 3 years of experience in a core communications role (in house or agency)
• An awareness of the media and political landscape both locally and nationally.
• Familiarity and experience of using digital editing tools such as Premier Pro,  Adobe and WordPress.
• Understanding of state and  local government public office structures.
• Ability to build and maintain stakeholder relationships within a productive working context.
• Proven ability to produce compelling material and stories for external audiences.
• Proven ability to collate, produce and edit multimedia content.
• Well-developed written and verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders including the media.
• Ability to successfully influence and negotiate with individuals and achieve objectives through excellent relationships.
• Experience of collecting data from various sources, and ability to analyse and present findings clearly for internal and external communications including for press releases.
• Proven ability to prioritise and organise own workload effectively and efficiently and meet deadlines.
• Well-developed ability to work well with others as part of a team, providing support as required, and build and maintain effective working relationships.

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Educational transformation programmes come with massive and constant challenges. On top of that, EdoBEST works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online

2.) Manager, IT Operations

Job Location: Edo

Description
Technology Group:

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments. This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day. Technology spans several key functions, including product management, business intelligence, software development and IT operations. 
• Working with us, passionate technologists have a chance to directly change the world. No kidding. IT Operations Department 
• IT Operations is responsible for last mile delivery of technology, ensuring that everyone from school staff to executives, all have the functioning technology they need to excel at their jobs.
• It also oversees the technical infrastructure that supports and connects all of our global offices, as well as the back-office systems that power our customer care centers, finance teams, warehouses, and more. 
• Within the technology group, IT Operations also holds the distinction of being the only department with a dedicated presence in each of our operating territories, meaning that is also the key conduit and primary advocate for all aspects of technology at our, ensuring the work done by the other technology departments delivers on its potential. 

About the Role 

• The IT Manager role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement, and efficient operation of IT functions.
• Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems, as well as the line management of IT officers and associates. 
• The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision. 

What Will You Do 

• Provide first point of IT Support contact for all local EdoBEST staff, covering all hardware, software, and associated peripherals 
• Deploy computers, school technology, and associated peripherals including new installations and redeployment of existing equipment 
• Ensure network security through installation of appropriate hardware and software, as well development of IT policies 
• Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organizations as required 
• Log all incidents and service requests in EdoBEST’s designated service desk system 
• Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency 
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner 
• Install and configure operating systems and software to agreed standards under the direction of the Director of IT and other senior IT personnel 
• Manage the local area network and internet connection 
• Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches 
• Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures 
• Assist in the compilation and maintenance of an accurate inventory of hardware and software, and ensure that records are kept up-to-date within the service desk system 
• Work with colleagues to monitor performance of EdoBEST systems, ensuring that issues are appropriately escalated and resolved 
• Supervise, train, and mentor junior staff members in all of the above 
• Provide technical assistance to project teams and undertake technical project roles when required
• Manage IT infrastructure improvement projects, including scheduling and budgeting 
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department 
• Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner 
• Provide at all times a professional, courteous, and rapid response to individual users

Requirements
What you should have:

• Excellent technical knowledge of PC hardware 
• 5-10 years of relevant IT/industry work experience 
• Working technical knowledge of current protocols, operating systems, and standards
• Software and hardware troubleshooting 
• Windows desktop (7/8/X) and Windows Server (at least 2012) experience 
• Routers, switches, and firewall experience 
• Microsoft Office support 
• Active Directory administration 
• TCP/IP 
• Experience working and training on a variety of IT subjects and applications 
• Excellent writing and oral communication skills. 
• Good research skills, including ability to identify and propose solutions to issues/crisis 
• Knowledge of Android technologies, smartphones, LAN and Wifi configurations 
• Experience with admin of Microsoft systems such as Navision, IIS, or Sharepoint. 
• Experience with AWS. 
• A Degree from a recognized university with top marks in Computer Science or a related discipline. 
• Experience working within a fast-paced environment 
• Relevant Microsoft certification 

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, EdoBEST works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value. 
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today. 
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications. 
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust. 

Click here to apply online

3.) Director, Policy & Partnerships

Job Location: Edo, Nigeria

About the Role

• As the Director, Policy & Partnerships, you oversee an entire program’s large-scale, government-led, system-wide education transformation within all new locations.
• You are responsible for building and managing diverse stakeholder relationships, and focussed on account management and sustaining our work and operations in the territory.
• You own the government engagement with the diverse stakeholders and the many moving parts involved in our work in the territory.
• You are the first point of call for any communication between the program, the Government and other key stakeholders in the territory. 
• You’ll be taking over existing relationships from the Policy and Partnerships Programme Development team and other Executives, and make these your own to ensure close collaboration and on-time execution of the program. This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and program do so in a timely way for program deadlines.
• You will ensure that the government partners understand the program, and support its implementation. This will require coordination of stakeholder sessions, government workshops, and government public events and celebrations.
• During government workshops, there will be a need for careful engagement and collaboration on programme details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes.
• You will need to be diplomatic and have discretion; know when to speak and when to listen.

What You Will Do

• Report to the Managing Director, to help build partnerships, relationships and execute strategies to sustain our goals across the specific program.
• Work closely with the Programme Development counterparts and regional leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings. 
• Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
• Map all key government officials, and create a plan for management of each;
• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and  important 'influencers’ to ensure the successful and popular launch of the government’s new programme. 
• Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch; 

What You Should Have

• Bachelor's Degree with superior academic performance;
• Over 4 years of experience in government program delivery or working in account management or as an engagement manager; 
• In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project; 
• Knowledge of local, state and federal government issues related to the provision of primary education in the country would be preferred;
• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Experience acting as an on-the-record spokesperson;
• Previous experience working with a Ministry of Education on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT; 
• Confidence, authority, and level-headed decision making needed as the leadership voice for the program;
• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

You’re also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

Click here to apply online