Ongoing Recruitment at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Manager - Data Governance, Marketing

Job Identification: 5121
Job Location: Ikoyi, Lagos
Reports To: Senior Manager -Data Governance
Division: Marketing 
Job Category: MTN Level 3
Job Schedule: Full-time

Mission

• Manage MTN-wide enterprise efforts to develop, publish and maintain master data definitions and to launch a master data management effort for the long run.
• Manage the Business rules of the organization to ensure standardization and implementation of approved business rules.

Description

• Ensures BI information meets all quality, governance & legal requirements.
• Ensure data quality through master data management.
• Ensure the integrity of enterprise financial information by applying correct business rules and ensuring they are adhered to.
• Building and managing Data Governance framework across the commercial team.
• Review business needs and translate into functional requirements and manage the entire lifecycle for IT deliverables. 
• Ensure the integrity of enterprise reporting by applying correct business rules and ensuring they are adhered to.
• Develop and maintain project plans and coordinate cross-functional activities for tasked projects. Duties include maintaining schedules to ensure timely completion of projects while meeting deadlines and budgetary constraints. 
• Communicate with business managers regarding the status of specific projects.  
• Partner with internal stakeholders (IS, NWG & Commercial functions) to deliver business value through establishing process and data policy.

Requirements
Education:

• First Degree in Business / information Systems Management or related field, and appropriate relevant professional experience required.
• Masters of Business Administration highly desirable.
• Fluent in English

Experience:
6 - 13 years’ experience which includes:

• Minimum of 3 years of experience in an area of specialisation; with experience in supervising/managing others
• Experience working in a medium to large organization
• Minimum of 2-3 years in Information Systems and/or analytical business systems
• Relevant experience as a project manager and business process analyst
• Proven experience with SAS, Business Objects, product selection/ proof of concept; data warehousing
• Product and marketing management experience very desirable.
• Strong knowledge of Business Intelligence products, best practices, and implementation approaches required. 

Application Closing Dat: 23rd December, 2024; 10:59 PM.

Click here to apply online

2.) Engineer - Customer Acquisition, Information Technology

Job Identification: 5103
Job Location: Ikoyi, Lagos
Reports To: Manager - Operations Customer Acquisition
Division: Information Technology
Job Category: MTN Level 2
Job Schedule: Full time

Mission

• Responsible for the development of new applications, maintenance, support and upgrades to existing in-house developed applications. Involve in the investigation and analysis of user problems, application bugs, monitoring, reconciliation and subsequent problem resolution and technical testing of patches and solutions. 

Description

• Ensure business growth, value created, & cost-effectiveness achieved by process optimization, new initiatives, improved operations/ways of work, etc.
• Assist in developing maintenance plans per application and carry out the maintenance of applications, reconfiguring, building, and testing components in accordance with OLAs and SLAs.
• Ensure code applications are in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
• Create and execute technical test plans for operational and bug fixes.
• Participate in transitions of the application or technical architecture, design, and development components into the production environment.
• Ensure the integrity of the solutions delivered into the production environment.
• Perform reconciliations, proactively monitor, and ensure adequate service controls are in place.
• Report on an ad-hoc basis on specific projects as and when necessary.
• Development and deployment of APIs (Application Programming Interfaces) for seamless integration between applications.
• Development and deployment of bespoke applications as may be required to support the business needs.
• Automate business processes into a solution in a manner that productivity and efficiency are enhanced.
• Application development using a range of technologies
• PL/SQL and RDBMS development.
• Exposure to typical mobile telecommunications applications
• UNIX shell scripting.
• Design and develop reconciliation and performance tuning routines.
• Develop and process archiving routines.

Requirements
Education:

• First Degree in Computer Science or any related discipline
• Fluent in English
• Cloud Certification, e.g. MS Azure Fundamentals, AWS, etc. 

Experience:
3-7 years of experience, which includes

• Minimum of 3 years’ experience in an area of specialization with experience in supervising others
• Experience working in a medium organization.

Application Closing Date: 23rd December, 2024; 10:59 PM.

Click here to apply online

3.) Analyst - Proposition and Customer Insights, Marketing

Job Identification: 5096
Job Location: Lagos
Reports To: Manager - Propsitions and Customer Insights Prepaid
Division: Marketing
Job Category: MTN Level 2
Job Schedule: Full time

Mission

• To implement, monitor and report on customer connection, usage and retention initiatives to drive achievement of business objectives for market segment of the consumer market.
• Provide relevant and up to date information to aid proper decision making with the authority limits of the Brand Manager.

Description

• Provide input into the development of marketing plan that plays a role in effective product development, launch and quality adoption within the segment
• Support quarterly marketing plans for the High Value segment (focusing on customer growth, revenue and ARPU stimulation)
• Support the Manager HV Segment in the execution of the Segment’s strategy
• Monitor projects and ensure they are delivered to budget and on time
• Manage and coordinate brand promotion, product launch and re-launch from end-to-end.
• Develop work implementation plan, ensuring it is in alignment with the business strategy of the segment.
• Maintain and build brand strength through advertising, media and any other marketing means, managing relationship with key media agencies on a daily basis.
• Ensure market penetration, growth and profitability through effective implementation of HV and segment strategies
• Manage and coordinate brand promotion, product launch and re-launch from end-to-end
• Manage relationship with Finance and ensure funds are available for projects in line with budget
• Liaise with the Brand and communication team to define effective channels for communicating defined/approved initiatives aimed at creating awareness 
• Liaise with Product team to provide update on the development/revamp of initiatives and acquisition frameworks for the High Value Segment

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English 

Experience:
3 - 7 years of experience including:

• Minimum of 3 years of experience in segment management 
• Excellent understanding of customer behavior
• Experience in Marketing plans, advertising materials and product life cycle monitoring
• Experience in Telecommunications Industry/tech.

Application Closing Date: 23rd December, 2024; 10:59 PM.

Click here to apply online

4.) Analyst - Sales Support, Planning & Analytics, Sales and Distribution

Job Identification: 5089
Job Location: Lagos
Job Schedule: Full time
Division: Sales and Distribution
Reports to: Senior Manager - Sales Support Planning and Analytics

Mission

• Collect, analyze, interpret, and summarize complex data in the preparation and generation of statistical and analytical reports to provide intelligence to guide sales activities and initiatives for continuous improvement and fact-based decision-making.

Description

• Evaluate performance measured against sales intelligence in the following areas:
  • Gross connection growth
  • Sales Channels
  • Retail Points
  • Trade and Data Partners
• Collect, analyze, and interpret a wide variety of sales data and develop weekly or monthly reports in preparation for business review meetings.
• Engage the regions to follow up on trade activities and Initiatives.
• Develop and utilize data collection instruments and methods for evaluation and operational data to enhance sales planning.
• Develop report specifications to obtain data as required from various data sources for various reports.
• Provide ongoing and ad hoc reports on essential “health indicators” of the Sales through the analysis of data from various databases using tools such as SAS, Power BI, and Oracle SQL.
• Provide and maintain a strong and reliable database to facilitate tracking and improvement of channel services and provide information enabling channel business decisions to be made.
• Prepare monthly, quarterly, and year-to-date (YTD) measurement reports.
• Build and maintain detailed, accurate daily, weekly, monthly, and quarterly sales performance reports, Channel reports, Trade and retail activities, and geographical reporting.
• Identify and monitor competitor sales activities to provide and implement countermeasures to retain competitive advantage.
• Support the application of network analytics in driving sales planning efficiency and effectiveness and targeted localized intervention.

Educational Qualification

• Candidates should possess a First Degree in a numerate discipline
• Fluent in English

Experience:

• 3–7 years of  experience in an area of specialization, with experience working with others.
• Experience working in a medium-sized organization:
  • Project planning and reporting, sales and marketing, or related functions
• Experience using data mining tools
• Telecoms experience would be an added advantage.

Application Closing Date: 16th December, 2024; 22:59

Click here to apply online

Note

• Eligible Females and People with Disabilities are encouraged to apply.
• MTN Nigeria Communications Plc (MTN) does not and will never ask for payment of any kind from applicants in all MTN’s recruitment processes and stages such as job application, CV review, interview, meeting, and final processing of applications. 
• MTN is not liable for fraudulent publication of job offers in MTN’s name or for the fraudulent use of MTN’s name in any manner whatsoever.