Ongoing Recruitment at Outcess Solutions Nigeria Limited

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the following positions below:

1.) Executive Driver to the MD

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are seeking an experienced executive driver to the Managing Director of the company.
• You will be based in Lagos, reporting directly to the CEO.

Key Responsibilities

• Drive-keeping the road safety regulations all the time.
• Be punctual and be at least 15 minutes to the designated time and place.
• Display good behaviour, excellent manners and a helping attitude.
• Maintain strict confidentiality on all conversations and information heard during transport assignments.
• Arrange for vehicle care and maintenance (i.e. oil change, tyre rotation, cleaning, etc.).
• Maintain awareness of current road systems and conditions by monitoring news and traffic reports, and adjusting routes as necessary to avoid delays.
• Candidate should be attentive and available on an immediate call basis at any time including weekends.

Requirements

• Minimum Qualification: NCE
• At least 5 years of experience as an executive driver for Top management: VP, Chairman, CEO, MD
• At least 5 - 7 years of experience driving in Lagos with excellent knowledge of the roads in Lagos
• Good communication skills with the  ability to speak and read English
• Age from 30 to 40 years.
• Must have a valid driving license and live on Lagos Island(Ajah preferably).

Salary
N100,000 monthly.

Application Closing Date: 10th December, 2024.

Click here to apply online

2.) Customer Service Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Answers phone and responds to customer requests.
• Upsell / Sell product and services, place custom orders in computer system.
• Follow up on customer inquiries, if not immediately resolved.
• Provide customers with product and service information.
• Transfer customer calls to appropriate staff (as and when asked for)
• Identity, research, and resolve customer issues using computer systems and applications
• Recognize, document and alert the supervisor of trends in customer calls.

Requirements

• NCE, OND, HND / Bachelor's Degree in any Field of study.
• Candidate must be within the age bracket 20 - 35 years
• Relevant experience (0 – 4years) in Customer Service is an advantage
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.

Salary
N55,000 - N60,000 monthly.

Application Closing Date: 29th November, 2024.

Click here to apply online

3.) Customer Care Executive

Job Location: Lagos
Employment Type: Full-time

Job Summary

• Interested candidates should possess relevant qualifications.

Salary
N50,000 - N100,000 monthly.

Application Closing Date: 3rd December, 2024.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@outcess.com and abdulmumin.abubakar@outcess.com using the Job Position as the subject of the mail.