Ongoing Recruitment at Wakanow
Wakanow is Africa's leading, full-service online travel company. At Wakanow, we understand that everyone likes easy and affordable travel services, so we provide our customers with a one-stop booking portal for Flights, Hotels, Visa Assistance, Holiday Packages, Airport Transfers, an international Travel SIM, a Prepaid Travel Card, a Loyalty program, and much more.
We are recruiting to fill the following positions below:
1.) Senior Corporate Sales Account Manager
Job Location: Lagos
Job type: Full-time
Job Description
- Responsible for managing key client accounts, driving sales, and building strong, lasting relationships with clients.
- This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing Wakanow’ HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.
Responsibilities
Client Relationship Management:
- Develop and maintain strong, long-term client relationships.
- Understand clients' needs, objectives, and challenges.
- Act as the primary point of contact for clients.
- Generate new leads of HNI and Corporates.
Sales and Revenue Generation:
- Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
- Develop and implement sales strategies to meet or exceed sales targets.
- Present products or services effectively to clients.
- Negotiate and close sales deals.
Account Planning:
- Develop account plans and strategies to maximize client satisfaction and revenue.
- Identify growth opportunities within accounts.
Cross-Selling and Upselling:
- Identify opportunities to cross-sell or upsell Wakanow products or services.
- Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.
Account Documentation:
- Maintain accurate and up-to-date records of client interactions, sales, and account status.
- Prepare weekly/monthly reports on account status and sales activity.
Client Support:
- Address client inquiries, concerns, and requests promptly and professionally.
- Ensure client satisfaction by providing excellent customer support.
Market Knowledge:
- Stay updated on industry trends, market conditions, and competitors.
- Provide business with insights and information relevant to increasing market leadership.
Qualifications and Requirements
- Bachelor's degree in, or a related field.
- Proven experience in corporate sales or account management of any sector with a minimum of 3-5 years of successful track record.
- Exceptional communication and interpersonal skills, capable of building and maintaining strong client relationships.
- Strong analytical abilities to assess sales data, draw valuable insights, and implement data-driven strategies.
- Excellent negotiation and presentation skills.
- Ability to work in a fast-paced and dynamic environment, handling multiple projects simultaneously.
- Proficient in using CRM software and MS Office Suite.
Salary
Competitive
2.) B2B Marketing and Product Marketing Specialist
Job Location: Lagos
Job type: Full-time
Job Objective
- This role combines strategic thinking and hands-on execution to drive growth in our B2B business and effectively position our products to meet customer needs.
- The ideal candidate will have a strong background in marketing, exceptional communication skills, and a passion for innovation in the travel tech industry.
Job Responsibilities
B2B Marketing:
- Strategy Development: Create and implement B2B marketing strategies to drive leads, acquire customers, and boost retention.
- Market Analysis: Research industry trends, customer needs, and competitors to guide marketing efforts.
- Campaign Management: Plan and optimize multi-channel campaigns, including email, social media, events, and partnerships.
- Content Creation: Design impactful marketing materials like brochures, case studies, and presentations for business clients.
- Client Engagement: Collaborate with sales to provide marketing support and resources for client acquisition and retention.
- Performance Tracking: Analyze campaign performance and recommend improvements.
Product Marketing:
- Go-to-Market : Plan and execute product launches aligned with company goals and customer needs.
- Product Positioning: Craft clear messaging that highlights product value and competitive edge.
- Collaboration: Align marketing strategies with product roadmaps through teamwork with development teams.
- Customer Insights: Analyze feedback to improve products and explore new opportunities.
- Sales Support: Provide tools and training to help the sales team showcase product value.
- Marketing Materials: Develop and maintain user guides, FAQs, and product videos.
Requirements
- Bachelor's Degree in Marketing, Business Administration, or a related field.
- 4+ years of experience in B2B marketing and/or product marketing, preferably in the tech or travel industry.
- Proven track record of developing and executing successful B2B marketing campaigns.
- Strong understanding of digital marketing channels and tools.
- Excellent communication, presentation, and project management skills.
- Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
- Proficiency in marketing automation platforms and CRM tools (e.g., HubSpot, Salesforce).
- Creative thinker with a passion for innovation and problem-solving.
3.) Head of Marketing
Job Location: Lagos
Employment Type: Full time
Job Description
Responsibilities:
- Marketing strategy and planning: Ability to develop and execute marketing plans that align with business objectives.
- Digital marketing: Proficiency in digital marketing channels, including social media, email, and paid advertising.
- Data analysis: Ability to analyze data and metrics to measure marketing performance and inform future strategies.
- Content creation: Ability to create high-quality, engaging content that resonates with target audiences.
- Project management: Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Collaboration and communication: Ability to work effectively with cross-functional teams, including sales, product, and customer success.
- Fintech industry knowledge: Understanding of the Fintech industry, including trends, challenges, and regulatory requirements.
- Budget management: Ability to manage marketing budgets and make data-driven decisions to optimize spend.
Requirements
Education:
- Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
- Master's Degree in Marketing, Business Administration, or a related field (preferable).
Professional Experience:
- At least 4-6 years of experience in marketing, preferably in the fintech industry.
- Proven track record of success in developing and executing marketing strategies.
- Experience in digital marketing, including social media, email, and paid advertising.
Salary
Competitive.
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