Operations Engineer Job at OnMobile

OnMobile [NSE India: ONMOBILE], headquartered in Bangalore, India and with offices in all regions of the world, delivers more than 300 million music plays per day to mobile customers in 59 countries on 5 continents. Thanks to established relationships with more than 92 leading mobile
operators, OnMobile is steadily enlarging its global footprint.

OnMobile is recruiting to fill the position below:


Job Title: Operations Engineer
Location:
Nigeria
Job Description


  • Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues.
  • Should be hands on for all the day to day operational activities (Process adherence & incident reports, security updates, Backup, Reporting, Release management, Testing, CDR, reconciliation).
  • Requirements gathering and communication to stakeholders
  • Responsible for OnMobile product & platform support across multiple customers. Single point of contact for all operational/technical issues.
  • Would have to gain in-depth operational knowledge of OnMobile products and diagnose/fix most of the issues and complaints with minimal support from the Product team.
  • Will be responsible for system deployment, Integration testing and UAT for the new product deployments.

Expertise:

  • Working knowledge of telecom/GSM concepts and understanding of solutions/products in telecom space.
  • Experience in Database, backup, Product Support, Production Support/Application Support
  • Exposure to VAS industry would be an added advantage
  • Good communication skills
  • Good problem solving skills
  • In depth knowledge of Linux OS or worked as system administrator on the same platform for 1 year+.
  • Basic knowledge of ‘Networking’, IP routing, switch configuration, Firewall configuration etc. CCNA/CCNP would be an added advantage.

Qualifications

  • Bachelors Degree in Engineering/ Bsc /BCA with 2- 4 years’ experience in Telecom/IT

Certifications:

  • CCNA/MCP/MCSE or RHCE
  • Experience Desired : 2-4 years.