Operations Manager Job at Sombreiro Consulting Limited
Sombreiro Consulting Limited is a human resources consulting firm dedicated to empowering organisations with strategic HR solutions that drive growth and profitability.
We are recruiting to fill the position below:
Job Position: Operations Manager
Job Location: Ikeja, Lagos
Employment Type: Full-time
Objective
- The Operations Manager’s objective is to ensure the seamless running of the operations of each business unit on the premises.
- This position requires planning, budgeting, executing and maintenance of the hotel’s operations, profitably.
- Alongside this, the OPM is expected to ensure high standards of production, workforce productivity, product quality, and customer service standards.
Job Description
Administrative Task:
- Provide reports to management regarding sales results and productivity
- Weekly reports on staff performance, and hoteloperations.
- Create and enforce restaurant and hotel policies, targets, and KPIs.
- Ensure compliance with all health and safety regulations within the restaurant.
- Create a monthly work plan.
Leadership Responsibilities:
- Manage all hotel operations within budgeted guidelines and to the highest standards
- Identify customers’ needs and respond proactively to all of their concerns
- Take stock of ingredients and equipment, and place orders to replenish stock.
- Enforce safety and sanitation standards in the hotel.
- Develop standard operating systems for each department.
- Weekly work schedule for all staff members
- Control operational costs and identify measures to reduce waste.
- Control and manage requisitions for the hotel.
- Ensure that all food is of excellent quality and served in a timely manner.
- Plan the menu, keeping in mind budget, and availability of seasonal ingredients.
- Keep up to date with industry trends
Goal-Setting Responsibilities:
- Establish sales targets and KPI’s
- Recommend avenues to improve sales.
Training & Development:
- Oversee and manage hotel team by training and appraising talented personnel.
- Develop training and development programs.
Requirements and Qualifications
- B.Sc. in any field
- At least 3 years in similar role
- High accountability and integrity level
- Strong interpersonal and organizational skills, required.
- Excellent analytical and information-seeking skills, with good decision-making skills
- Proficiency in MS Office suite.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter demonstrating similar work experience to: careers.sombreirocl@gmail.com using "Operations Manager" as the subject of the mail.
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