Operations Manager Job at Surjen
Surjen.com is a leading healthcare platform in Nigeria, providing access to top-quality healthcare services, medical equipment, and consumables. We are dedicated to transforming healthcare delivery by connecting patients with healthcare providers and offering a seamless experience for diagnosis, treatment and medical support.
We are recruiting to fill the position below:
Job Position: Operations Manager
Job Location: Abuja, Nigeria
Employment Type: Full-time
Job Description
- Surjen Healthcare is seeking an experienced Operations Manager to oversee and optimize day-to-day operations.
- The ideal candidate will be responsible for ensuring smooth business processes, driving operational efficiency, and managing resources to ensure Surjen’s growth and success.
- The Operations Manager will work closely with the leadership team and various departments to maintain high service standards while improving operational strategies.
Key Responsibilities
- Oversee daily operations of the platform, including logistics, supply chain, customer service, and healthcare services coordination.
- Develop and implement processes to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Manage relationships with hospitals, medical professionals, suppliers and other partners.
- Monitor and analyze operational performance data to drive continuous improvement.
- Lead, motivate and manage a team to achieve operational targets.
- Ensure compliance with healthcare regulations and industry standards.
- Collaborate with other departments, including sales, marketing and technology to align operations with business objectives.
- Prepare reports and present insights to the leadership team for decision-making and strategic planning.
- Manage budgets, forecasts and resource allocation for optimal operational performance.
Qualifications and Requirements
- Bachelor's Degree in Business Administration, Operations Management, Healthcare Management or a related field (Master’s degree is a plus).
- Minimum of 5 years of experience in operations management, preferably in healthcare, logistics or e-commerce.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Strong communication and interpersonal skills.
- Strong leadership skills with the ability to manage cross-functional teams.
- Excellent organizational and problem-solving skills with attention to detail.
- Proficient in Microsoft Office Suite and project management tools.
- Knowledge of healthcare regulations and compliance standards is an advantage.
What We Offer
- Opportunity to make a meaningful impact on healthcare delivery in Nigeria
- A dynamic, innovative and collaborative work environment
- Opportunities for professional growth and development.
Method of Application
Interested and qualified candidates should submit their Resume and Cover Letter to: info@surjen.com uisng the Job Position as the subject of the email.
Note: Candidates residing in Abuja will only be called for Interview.
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