Operations Manager Job at Wetland Hotel

Wetland Hotel is an ultra modern Hotel with state of the art facilities that seek to engage Professionals to help improve in quality service delivery.

We are recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Ughelli, Delta
Employment Type: Full-time

Responsibilities

• Developing and Implementing strategies that will ensure a positive experience that exceeds guest’s expectations
• Work collaboratively with all department managers to make sure operations are running smoothly in tandem with one another
• Anticipate all guest needs and respond promptly & accordingly
• Establish and maintain standards for staff performance and customer service
• Maintaining full knowledge of all inner working of the hotel, including room rates, hotel policies, specials, availabilities, VIP guests, hotel events and more.
• Staffing the hotel appropriately
• Reviewing employee behavior, appearance and performance
• Conducting daily meetings to ensure that all departments are in working order

Key Requirements

• Candidate should possess Bachelor's degree with 5-20 years work experience.
• Strong leadership skills
• High level of responsibility and accountability
• Strong management, communication and organizational skills

Method of Application
Interested and qualified candidates should send their updated Resume with the "Job title" as email subject to: hrm.warriwetlandhotel@gmail.com and copy hrm.ughelliwetlandhotel@gmail.com