Operations Support Officer Job at PalmPay
PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Position: Operations Support Officer
Job Location: Port Harcourt, Rivers
Responsibilities
- Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.
- Collaborating to set up systems for lodging of disputes and liaising with relevant stakeholders to ensure effective resolution
- Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.
- Perform additional tasks as assigned by the line manager.
Educational Qualification
- B.Sc or HND in Business Administration or related field.
Salary
N90,000 / Month.
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