Production & Quality Control Manager Job at 24/7 Online Food Delivery Services company

We are a 24/7 Online Food Delivery Services company delivering delicious & affordable food to customers quickly from our delivery hub in Lekki Phase 1. At this organisation, we pride ourselves on giving customers the best possible service & we are looking to build a team that understands the value of good service.

We are recruiting to fill the position below:

Job Position: Production & Quality Control Manager

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a passionate & resourceful Production & Quality Control Manager with a fast-paced, quick-service background to manage our busy facility day-to-day.

About this Role
This role requires:

• Alertness & Resourcefulness
• Attention to detail
• Excellent communication skills (written & oral)
• You will be working alongside a very creative & diverse team.

Responsibilities (including & not limited to)

• Ensuring the correct items ordered leaves the kitchen.
• Ensuring portioning and packaging is kept at a standard.
• Ensuring meals are produced as quickly as possible by the kitchen.
• Ensuring consistency is maintained for recipes to keep taste constant at scale.
• Ensuring communication between customers & kitchen is seamless & requests are made appropriately.
• Researching & implementing ways to make production more efficient & seamless while keeping quality high/ consistent.
• To meet and exceed targets & KPIs (we are a data-driven company)
• Regular meetings with other senior management regarding production process improvements
• Effectively reduce wastage from negligence& customer complaints on forgotten items.

Preferred Experience & Requirements

• Three (3) years + of experience managing quality assurance for quick-service restaurants or commercial food production facilities is highly desirable.
• Innovative out-of-the-box thinker
• Tech-savvy (good with smartphone use & prompt responses)
• Resourceful
• Entrepreneurial mindset
• People skills
• Customer-orientated
• Excellent communication - Fluent English (written & oral).

Working With Us:

• You will be working with a very passionate team that will complement your skills (& yours, ours).
• You will be expected to come up with creative & efficient ways to consistently keep quality high & negative feedback low, thus increasing customer retention/ patronage.
• Opportunity to grow with the company!

Salary
N80,000 - N100,000 monthly (Negotiable)

Method of Application
Interested and qualified candidates should send their CV to: careers@getfoodcourt.com using "Production & Quality Control Manager" as the subject of the mail.