Quality Assurance Manager Job at Skipper Eye-Q Super Specialty Eye Hospital

Skipper Eye-Q Super Speciality Eye hospital is an International Eye Hospital chain with the presence of 30 in India and 4 in Nigeria handling all types of Eye Surgeries such as Cataract, Retina, Glaucoma, presbyopia, cornea, squint, refractive error and other vision problems and having treated 10+ Million patients. Our patients get same treatment in Nigeria as in US, UK and India. 18 Years in Eye Care. We are HMO Empanelled Hospitals.

We are recruiting to fill the position below:

Job Position: Quality Assurance Manager

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

• Responsible for upholding the highest standards of clinical excellence and patient experience across the hospital.
• Focusing on optimizing operational workflows, such as reducing patient wait times and ensuring the physical upkeep and safety of the facility.
• A key part of mandate will be reputation management—actively monitoring patient satisfaction and Google reviews to drive service improvements.
• By bridging the gap between clinical protocols and administrative efficiency, the Quality Assurance Manager will ensurewe maintain a safe, high-performing environment that earns patient trust and meets all regulatory benchmarks.
• Design, implement, and improve hospital quality standards.
• Analyze data in order to find areas for growth..
• Training, motivating, coaching, and correcting employees to ensure that standards are met.
• Create reports to track progress.
• Formulate strategies to increase productivity.
• Review processes in order to ensure that they align with current trends.

Requirements

• Education: A Bachelor’s degree or Masters degree in healthcare administration, public health or a related field.
• Experience: Proven minimum of 5 years experience in quality assurance within a healthcare or hospital setting.
• Certifications: Certifications in quality management are preferred.
• Skills: Strong analytical, communication, and problem-solving skills, with high attention to details. Excellent leadership and team management abilities.
• Technical Skills: Proficiency in data analysis, reporting software, and Microsoft Office.

Method of Application 
Interested and qualified candidates should send their updated CV to: skippereyeqhospitals@gmail.com using the Job Position as the subject of the email.