Quality Control Officer Job at NewEdge Finance Limited

NewEdge Finance is a fintech company which provides loans, investment and financial advisory solutions to clients across the private and public sectors of the economy.

We are recruiting to fill the position below:

Job Position: Quality Control Officer

Job Location: Lagos
Employment Type: Full-time

Job Description


  • Monitor calls of our agents
  • Investigate customer complaints regarding quality issues and develop a solution.
  • Record, compile, and prepare reports for analysis and evaluation.
  • Investigate (and correct) customer issues and complaints relating to quality.

Requirements

  • B.Sc or Diploma in related field
  • 0 - 1 year of work experience.
  • Excellent MS Office knowledge
  • A keen eye for detail and a results-driven approach
  • Responsible and trustworthy
  • Good computer skills
  • Excellent verbal and written communications skill
  • Proven experience as quality inspector or relevant role
  • Knowledge of quality control standards and testing methodologies.

Method of Application
Interested and qualified candidates should send their Resume to: hr@newedgefinance.com using the Job Position as the subject of the mail.