Quality Improvement Associate Job at mDoc Healthcare

mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the position below:

Job Position: Quality Improvement Associate

Job Location: Lagos
Employment Type: Full Time

The Position

• The Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally.
• This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry standards.
• The ideal candidate is passionate, empathetic, and mission-driven, believing in mDoc's mission to help people in Africa live healthier, more fulfilled lives.

Responsibilites

• Familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Lead quality improvement projects to enhance operational efficiency and effectiveness.
• Analyze existing processes and workflows to identify areas for improvement.
• Develop and implement quality improvement plans and initiatives.

Requirements

• Bachelor's Degree in Medicine / Public Health / Healthcare Management, and/or any other relevant fields. Master's degree preferred.
• 2 - 3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
• A certificate in a Quality Improvement course or hospital accreditation standards is preferable
• Demonstrated proficiency in using Google Workspace (Doc, Slides, Sheets), digital communication platforms (Zoom, Google Meet), and project management tools like Jira, Asana, or Trello.

Method of Application
Interested and qualified candidates should send their Application to: mdoc_recruitng@mymdoc.com using the Job Position as the subject of the mail.