Quick Service Restaurant Manager

Goldpeak International Limited is a solely an independent and indigenous Nigerian Company established and managed by a group of highly qualified and experienced multi- disciplinary Nigerian professionals.

We are recruiting to fill the position below:

Job Position: Quick Service Restaurant Manager
JOb Location: Benin City, Edo

Job Description
In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent Customer Service. As a Manager, you will be responsible for maintaining quality, and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. You will:

• Manage the restaurant’s good image and suggest ways to improve it
• Recommend ways to reach a broader audience (e.g. discounts, promos and social media ads)
• Coordinate daily Front of the House and Back of the House restaurant operations
• Coordinate the delivery of superior quality of tasty meals and pastries to maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Regularly review product quality
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Promote our brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices.

Qualifications

• B.Sc/HND in any of the Social Sciences, Hospitality Management or Business Administration is preferred
• Experience: Minimum 2 years as a Restaurant Manager.

Skills:

• Strong leadership, motivational and people skills, Meeting and exceeding sales targets, Dependability, Reporting Skills, Dealing with Complexity, Deadline-Oriented, and Time Management.

Remuneration
Very attractive

Note: Interested applicannts must reside in Benin City,