Receptionist Job at Brilliant Performance Solutions Limited

Brilliant Performance Solutions Limited - Our client who operates a top-notch Service Apartment is recruiting to fill the position below:

Job Position: Receptionist
Job Location: Ogba, Lagos
Employment Type: Full-time

Job Description


  • Our client operates a top notched Service Apartments at Ogba Lagos and currently requires the services of a skillful and professional Receptionist with a minimum of 3 years of experience in the hospitality Industry.
  • This person must be very good with the use of Computer and relevant software applications used in the hospitality Industry. Previous experience will be an advantage.

Responsibilities

  • Check-in and check-out guests to the company standards.
  • Provide keys, and show guests to rooms.
  • Advise guests on room features/utilities / local amenities.
  • Provide excellent customer service at all times and deal with all calls & emails efficiently and effectively.
  • Liaise with all managers on any issues and concerns.
  • Inputting high volume reservations correctly and noting any special requests.
  • Promoting and upselling the property’s facilities – be a brand ambassador for the property.
  • Ensuring billing is correctly carried out to the hotel standards.

Requirements

  • Excellent customer service skills with a positive outlook and a ‘can-do’ attitude.
  • Previous experience in a Hotel Reception / Serviced apartments / Guesthouse preferred.
  • Self-motivated with a willingness to learn.
  • Excellent written and spoken English.
  • Flexible with working hours.
  • Ability to work under pressure and excellent team player.
  • Track record of accuracy and attention to detail.
  • Good Word and Excel ability.
  • Experience in the use of channel management systems (SiteMinder, Booking.com, Expedia etc.) also an advantage.
  • Team player.

Method of Application
Interested and qualified candidates should send their CV to: bphotjobs@gmail.com or jobmasters2020@gmail.com using the Job Position as the subject of the mail.