Receptionist Job at Knowledgeware Technologies Limited

KnowledgeWare Technologies is the foremost ICT Organization in Nigeria that specializes in computer based testing, e-recruitment services, IT training and Certifications, and other related e-learning services including online registrations. We are focused and driven by the passion to ensure credibility in the conduct of examinations in an atmosphere of ambience and integrity. With its team of experienced professionals, we believe strongly that only the best is suitable for our clients and we strive hard always to serve our esteemed customers better with every given opportunity.

We are recruiting to fill the position below:

Job Position: Receptionist

Job Location: Surulere, Lagos
Employment Type: Full-time

Job Description

• We are seeking for an energetic receptionist, with a positive attitude to manage our front desk and perform other routine administrative tasks.
• The front desk receptionist will perform a variety of functions, ranging from welcomingvisitors, answer incoming calls, respond to emails in a professional manner etc.
• This candidate will support the Administrative manager and other departments to perform their work effectively.
• To succeed in this role, you must have a friendly personality, great communication skill (verbal and written) and excellent customer service skill.
• You should be able to multitask in a fast environment and assist withoffice operations.
• This role reports to the Administrative manager.

Duties
The duties to be performed include, but not limited to:

• Receiving visitors and clients at the front desk by greeting and welcoming them with a positive, helpful attitude, making them comfortable and directing them to appropriate offices.
• Provide excellent customer service and support by answering telephone calls in a professional manner and taking messages from clients/customers.
• Provide basic and accurate information in-person and via phone/email.
• Making out bound calls on behalf of the company and replying to chats and emails in a timely manner.
• Maintaining the reception, ensuring it is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures),
• Restocking office supplies inclusive of the receptions', and keeping inventory of stock.
• Assisting to maintain workplace security by following safety procedures, monitoring and controlling visitor access via the reception desk (through logbook entries), and communicating with the security guards when needed.
• Maintain visitor’s records.
• Perform other clerical receptionist duties such as typing, scanning, photocopying, mailing and filing documents, sorting and distributing paper work.
• Confirming client/customer/visitor’s appointment
• Direct or escort guests or visitors to specific areas or correct offices.
• Inform other members of staff about their visitor.
• Enter customer details into the company’s records or database.
• Receiving, sorting and distributing daily deliveries/mail.
• Handle incoming and outgoing correspondence and receiving packages/parcels from courier on-behalf of the company.

Requirements

• OND / HND holder
• 1 - 3 years of relevant experience in an office environment
• Proven work experience as a Receptionist, Front office representative or similar role
• Proficiency in Microsoft office suite
• Hands-on experience with office equipment (e.g. Photocopier and printer)
• Professional attitude and appearance
• Good telephone skill
• Solid written and verbal communication skills (demonstrated ability to read, write, and speak English)
• Ability to be resourceful and proactive
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks without guidance
• Customer service attitude
• Excellent interpersonal skills
• Punctuality with strong attendance history.

Salary
N40,000 - N50,000 Monthly.

Method of Application
Interested and qualified candidates should send their Application Letter and Resume to: info@knowledgeware.com.ng using the Job position as the subject of the email.

Note: The Applicant should be female and reside within Surulere and its environs.