Restaurant Manager Job at Eatrite Food Services West Africa Limited
Eatrite Food Services West Africa Limited, Owners of Eatrite and Herfy franchises in Nigeria. We are a food service company that owns chains of Quick Service Restaurants (QSR) with within Abuja and Kano.
We are recruiting to fill the position below:
Job Position: Restaurant Manager
Job Location: Abuja (FCT)
Employment Type: Full-time
Job Description
- Overseeing the operations of the Restaurant, through close interface with other team members by ensuring the day-to-day activities are carried out smoothly towards meeting Eatrite's goals and objectives.
Responsibilities
Daily Operations:
- Assist in ensuring the efficiency of the operations of the shop
- Provide business analysis and intelligence on operations trends in the shop where functioning
- Ensure that all documents required to be in the shop are intact and well-kept.
- Ensure proper production planning that guarantees round-the-clock availability of products and menu items in the store
- Place orders for the kitchen staff with the appropriate quantities of ingredients.
- Interact with customers to get their feedback and address problems.
- Open and close the restaurant.
- Ensure that physical counts of all closing and opening stocks are done on a daily and monthly basis and that the stock-take sheets are signed off.
- Ensure that all supplies needed for the business's smooth operation are available at all times throughout the shift
- Assure all health and food safety rules are followed.
- Maintain precise records of earnings and expenditures.
- Improve profitability and overall success by managing costs and service standards.
Customer Service:
- Keep Eatrite's reputation for excellent customer service and high-quality meals by making sure that all established cleaning and hygiene requirements are properly followed.
- Ensure that consumers receive top-notch service at all times and that the rules regulating customer services are followed.
- Train new employees to the customer service culture.
Requirements
- Candidates should possess a minimum University Degree or equivalent
- Minimum of 3 years of working experience in a QSR Industry
- Excellent interpersonal skills.
- Ability to stand on your feet for several hours.
- Knowledge of bookkeeping.
- Ability to professionally address customer complaints.
- Proficient in English
- Proficiency in Microsoft Excel.
- MUST RESIDE IN ABUJA
General Management Competencies / Requirements:
- Strong Analytical skills
- Planning, Scheduling, Controlling & Coordinating
- Strong Oral and written Communication skills
- Strong Problem-Solving Skills
- Strong Interpersonal Skills
- Strong Negotiation Skills.
Desired Personal Attributes:
- Integrity
- Proactive self-starter
- Logical Mind and Creative Imagination
- Ability to work with all levels of management, build partnerships and teams
- Highly organized and significant ability to multi-task effectively
- Ability to cope with and work under pressure.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter (PDF format) to: eatritehr@gmail.com using the Job Position as the subject of the email.
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