Sales Assistant Officer Job at Lady Biba

We are recruiting to fill the position below:

Job Position: Sales Assistant Officer

Job Location: Mainland, Lagos
Employment Type: Contract

Job Description

• Muse africa a sister brand to Lady Biba is seeking to fill this role for a 3 months contract where the selected candidate would work hybrid(3 days in the office and 2 days remote).
• Greeting customers and assisting them in finding products or services they need.
• Advising customers on product features and benefits, and providing them with accurate information about pricing, promotions, and warranties.
• Performing inventory checks and restocking merchandise as needed.
• Collaborating with other sales staff to achieve sales targets and objectives.
• Staying up-to-date with product knowledge, promotions, and industry trends to provide customers with accurate information.
• Providing feedback to management on customer preferences, buying patterns, and other market trends that could impact sales.
• Conducting market research to identify target audiences and create campaigns that resonate with them.
• Assisting customers with the checkout process, including handling cash, credit card, and other payment transactions.
• Processing returns and exchanges, and resolving customer complaints in a courteous and efficient manner.
• Maintaining the appearance of the store, including stocking shelves, arranging displays, and ensuring that merchandise is well-presented and in good condition.
• Collaborating with marketing, sales, and product development teams to ensure consistent messaging across all channels.
• Managing social media accounts and creating engaging content to promote the brand.
• Must know how to do copywriting and use WordPress

Requirements

• Bachelor's Degree / HND / OND. B.Sc in Marketing or a related field is a plus.
• Experience: 2 - 4 years
• Proven work experience as a Customer Success Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Excellent communication skills, capable of building trusting relationships
• Familiarity with consumer behavior principles
• Track record of achieving sales quotas
• Ability to perform in fast-paced environments.

Method of Application
Interested and qualified candidates should send their Resume to: hr@ladybiba.com using the Job Position as the subject of the email.