Sales Associate

Saint Tracy is a jewellery store which has been in existence since 2014. Our core product is the production and sales of bespoke engagement and wedding rings. We have 1 Available slot for Sales associate in Calabar

Job Position: Sales Associate
Job Location: Spar Calabar Mall

Function of the Role:
The sales associates are the first line of contact for walk-in customers to the brand. They are to make customers feel welcome and assist them to find the products that most satisfy their needs. S/he must be knowledgeable about the products and able to adequately guide the customer at all times.
KEY RESPONSIBILITES:

• Provide daily sales reports as well as weekly and monthly report of sales efforts in marked sales territory
• Answer first line queries and complaints from customers.
• Report discrepancies and problems to the Business Manager.
• Give advice and guidance on product selection to customers.
• Balance sales registers with receipts.
• Greet all walk-in customers as they come in the store and ask them how they would like to be assisted.
• Establish, develop and maintain positive business and customer relationships
• Work in line with company policy to achieve set sales targets and outcomes within schedule
• Arrange window displays on a regular basis and ensure that all displays are properly locked and secured
• Ensure that all pieces of jewelry are locked up in assigned storage palaces at the end of the day
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Working within established guidelines, particularly with product lines.
• Responsible for security around the shop shelf as well as looking out for fraudsters’ shoplifters etc.
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Receiving and storing inventory.
• Keep a schedule of events / special promotions
• Work with management to organize and execute sales campaigns
• Perform all other duties as assigned

REQUIREMENTS

• Living in Calabar town (MUST)

 Educational Qualification

• HND or BSC in any related discipline preferably marketing, business and finance.

Experience

• 1-3 years experience in direct sales,
• Experience in the fashion industry a plus
• Record of substantial achievement of territory quotas with knowledge of a CRM tool

Skills and Abilities

• Excellent selling, communication and negotiation skills
• Good written and verbal communication skills
• Able to work in a fast pace environment
• High proficiency in MS Office Suite
• Highly analytical with a drive for numbers
• Good networking, prospecting and closing skills
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback

PERSONAL ATTRIBUTES

• Knowledgeable of current trends
• Loves a challenge
• Assertive and creative
• Keen eye for detail
• Have a deep desire to work in the luxury retail industry
• Sociable and friendly
• Confident and pleasant

WORK ENVIRONMENT

• Work in the Spar shop in Calabar mall.
• Will be required to write reports daily
• Might be required to work overtime
• Working on weekends

Salary is very competitive

Application closes: 9th March, 2018