Sales Coach
Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.
We are recruiting to fill the position below:
Job Position: Sales Coach
Job Location: Lagos
Key Role Responsibilities
- Conducting Needs Analysis: Ensure assessment and analysis of Sales team performance every month.
- Execution of Learning & Development Plan for Front-line Employees: Ensure 90% delivery of all training on the Learning & Development Plan
- Re-enforcement of the classroom training to enhance strategy execution on the field.
- Prompt field intervention and quality control of our sales processes.
- Identifying the training needs of the sales force working largely with the field.
- Enhancement of Sales force productivity through on the Job field coaching and training.
- Field accompaniment of selected sales personnel monthly.
- Analyse location’s performance and understanding of goal setting
- Assess and analyse business needs with recommendations on training plans and programs to enhance knowledge and skills Key Performance Measures
- Monthly reporting on general health status of the sales team.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Facilitator evaluation: Obtain 90% satisfaction in facilitator evaluation
- Product and devices Knowledge and expertise:.95% average score of monthly knowledge test of all Front-line Employees.
Minimum Requirements
Education:
- First degree or equivalent in a relevant discipline.
- MBA or Masters in a related field is desirable.
Experience:
- Minimum of 4-5 years’ experience including: 3 years in a supervisory role relevant to sales and channel management experience
- Experience in customer management
- Telecommunications experience
- Strong network of connections is an asset.
Professional Certification:
- Relevant Professional qualification from a recognized Body is an advantage.
Competencies
Knowledge:
- Knowledge of ntel’s products and the competitive environment
- Sales and Marketing management.
- Understanding of the Telecommunication business.
Skills / Physical Competencies:
- People management skills
- Communication skills (English fluency)
- Presentation skills
- Problem Solving skills
- Coaching/mentoring skills
- Leadership skills
- Channel management skills
- Persuasive skills
- Risk Management skills
- Time management skills.
- Analytical skills
Behavioral Competencies:
- Quality / Technical Competencies:
- Computer and Information Technology Appreciation
- Microsoft Office
- Devices and Operating system.
- Results Driven
- Customer/Client Focus
- Attention to detail
- Resilient
- Integrity
- Confident
- Team player
- Courteous
Method of Application
All qualified candidates should send their Applications and CV’s to: careers@ntel.com.ng with “Sales Coach” as the subject matter of your application.
Note: Candidates who meet the job requirement are eligible to apply.
Application Deadline 21st February, 2018.
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