Sales Telecaller Representative (Female Intern) at CSS Bookshops Limited

CSS Bookshops Limited was established in 1869 by the Church Missionary Trust as C.M.S Bookshops, Lagos thereby becoming the oldest Company that specializes books and educational tools.

We are recruiting to fill the position below:

Job Position: Sales Telecaller Representative (Female Intern)

Job Location: Lagos Island Lagos,
Employment Type: Internship

Job Brief

• The main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely.
• You are also responsible for solving questions in regard to the product or service provided by the company.

Responsibilities

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customers' needs and requirements.

Desired Candidate Profile

• Graduates in any field.
• Work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
• Professional certification in sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Good time management abilities.
• Ability to tolerate stress and pressure.

Method of Application
Interested and qualified candidates should send their CV to: intern@cssbookshop.com and cc: hr@cssbookshop.com using the Job position as the subject of the email.