Senior Product Manager (Server, Storage) Job at Huawei

Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population.

We are recruiting to fill the position below:

Job Position: Senior Product Manager (Server, Storage)

Job Location: Lagos
Job Schedule: Full time

Responsibilities

• Provide support to sales account manager and respond to customer and prospect queries.
• Have fluent experience to guide customer requirements, and design the most proper solution to meet customer needs.
• Have deep understanding for Government and/or FSI industries, applications and the trends of customer requirement.
• Stay up-to-date with new products, features and solutions from HQ & global Server , Storage industry launches and ensure sales team is on board.
• Suggest sales process improvements In-depth understanding of sales principles and customer service practices.
• Liaise with account managers to develop specific sales strategies,take charge of the customer relationship with technical customers.
• Take the responsibility of maintaining good customer relationship with technical customers, such as SA director, O&M director, IT system chief architect, etc.
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience, and get the PO in time.
• Collaborate with technical support engineers to ensure the success of fulfillment and daily technical support service, and strengthen the confidence of deploying Huawei ICT hardware & software for their applications from customers.
• Familiar with Saudi market in Server, Storage domain and can support to optimize the market strategy and tactic, can support to enhance the ecosystem with partners in Saudi market.

Requirements

• 5 years of working experience of ICT products in public sectors & enterprises
• Bachelor's Degree or above
• Strong communication and presentation skills
• Experience of working in ICT hardware/software vendors.

What We Offer

• We offer extensive benefits and attractive remuneration package.
• Culturally diverse organization which fosters teamwork and mutual support.
• Provide equal opportunities and constantly evolving career growth.