Senior Research Executive Job at NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population.

We are recruiting to fill the position below:

Job Position: Senior Research Executive

Job Location: Lagos, Nigeria
Employment Type: Full-time

Job Purpose

• The Client Service Senior Executive is responsible for providing a full service management of key client accounts, through provision of marketing research information, analysis and reports.
• The role is charged with mentorship of junior members of the team, smooth execution of the full project cycle and achievement of revenue targets

Job Responsibilities
Client Servicing:

• Planning research assignments with an intention to understand client needs
• Updating clients on project progress in a timely manner
• Keeping abreast with industry trends in order to obtain an in-depth understanding of the clients business and become a trusted business advisor to the client
• Preparing insightful presentations, developing reports and making value adding recommendations for clients;
• Acknowledging receipt of client inquiries and advising on resolution timelines within 24 hours

Operational / Technical:

• Transforming retail data into useful information through analysis and interpretation of results;
• Liaising and coordinating with research executives/trainees working on the client account;
• Completing all Billing requirements and sending through to finance department for processing;
• Assist in the smooth collection of debt from clients and providing timely communication to the Finance department on any contract/ job changes;
• Finalizing the Contract/Contract renewal with the client in liaison with the Associate Director or Client Business Partner;

Business Development:

• Building a strong relationship with clients through continuous engagement and interaction
• Developing compelling and persuasive proposals with a clear value proposition for clients
• Generating Revenue growth by identifying opportunities with existing and potential clients

People Management:

• Coaching, mentoring and training of executives

Scope:

• Budget Responsibility: None
• Key interface relationships (internal and external): Client service teams / Data Acquisition teams, Measurement Science
• Number of employees managed: Will vary depending on the client
• Number of employees indirectly managed: None
• Number of third party employees (contractors/outsourced) managed: None · The role is global/regional/ local: Local.

Essential Requirements

• Bachelor's Degree in Marketing, Economics or a business related field
• At least 3 (three) years experience in Market Research
• Excellent knowledge of and practical experience working with MS Excel and MS Powerpoint
• Excellent oral and written communication skills
• Sound knowledge and experience in Research Measurement Services methods and techniques
• Ability to work under pressure and meet tight deadlines
• Excellent organizational and time management skills
• Strong analytical mind with a high numerical aptitude
• Knowledge of industry trends and current affairs

Preferred Requirements(Added Advantage)

• Masters degree
• Experience in pitching and delivering high level presentations to Boards of Directors and Senior Management teams.