Service Desk Engineer Job at Zeta-Web Nigeria Limited

Zeta-Web Nigeria Limited (ZNL) is an ICT company with significant expertise focused on value creation for all our customers through the provision of world class, full-service resource system with expanded technological capabilities - to meet our clients’ total communication requirements.

We are recruiting to fill the position below:

Job Position: Service Desk Engineer

Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Receiving, prioritizing, documenting, and actively resolving requests from business users in a timely manner, using the company's IT service desk ticketing application(s).
• Maintenance of business user accounts in line with IT control procedures (including new starters, movers and leavers)
• Carrying activities for adequate system and hardware maintenance according to IT standards;
• Installation, support and routine maintenance related to all deployed hardware, software and network applications.

Required Experience

• 1 - 2 years of experience performing service desk operations.
• Experience with providing support across multiple sites and remote users.

Method of Application
Interested and qualified candidates should send their Curriculum Vitae to: recruitment@zeta-web.com using the job title as the subject of the mail.