Service Desk Officer Job at e.Stream Networks

e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses. With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.

We are recruiting to fill the position below:

Job Position: Service Desk Officer

Job Location: Lagos

Requirements

• B.Sc. / HND in either Computer Science, Computer Engineering, Electrical Electronics Engineering, Telecommunications Engineering or any other relevant discipline
• At least 3 - 5 years of customer support experience, part of this working as a Service Desk /Team Leader role
• ITIL v3 or v4 training and certification,
• Certified on CCNA, and or CWNA
• Training on either or both Microwave Radios, VSAT and Fiber Optics
• Training on Customer service, Soft skill, Service Mgt. training and other relevant certificates applicable.

Method of Application
Interested and qualified candidates should forward their CV in PDF format to: careers@estreamnetworks.net using the job title as the subject.