Support Analyst / Quality Assurance Engineer Job at Choice Talents NG

Choice Talents NG is Nigeria’s preferred talents management company. Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Position: Support Analyst / Quality Assurance Engineer

Job Location: Maryland, Lagos
Employment Type: Full-time

Job Description

• Employ Quality Assurance methodologies effectively.
• Utilize testing and test planning, incorporating automation tools and scripts.
• Manage cases, requests, and enhancements using online tools such as JIRA, Bitbucket, etc.
• Create and execute test cases for software under development to identify bugs and issues.
• Document and articulate identified bugs or issues during testing phases.
• Possess knowledge and practice of Agile methodologies, potentially as a requirement.
• Demonstrate excellent written and verbal communication skills in English.
• Display flexibility to work evenings and weekends occasionally, as dictated by job requirements.

Requirements

• B.Sc Degree in Computer Science, Engineering, or a related field.
• 3+ years of professional experience in the same or similar role
• Possess exceptional analytical and problem-solving capabilities.
• Demonstrate hands-on experience with Windows Server, SQL Server, and networking.
• Exhibit the ability to work autonomously with minimal supervision while fostering teamwork.
• Showcase strong customer service acumen.
• Pay meticulous attention to detail, including executing all test cases, error reporting, and conducting regression testing for code modifications.
• Familiarity with source control systems.
• Understand and interpret change and release notes.
• Capable of managing support cases or requests via email, telephone, or in-person interactions.

Method of Application
Interested and qualified candidates are to send their Application and CV to: jobs@choicetalents.com.ng using the Job Position as the subject of the email.