Systems Engineering Support Specialist

About the Role
We are looking for a versatile Systems Engineering Support Specialist for a Tier 1 Oil & Gas servicing Company in Nigeria to provide enterprise-level support and innovation across core IT and engineering systems. This role will cover 3D data management, document management systems (DMS) support, and Power Platform (automation and low-code solutions) to drive business efficiency. The successful candidate will act as a central resource for supporting engineering applications, digital transformation initiatives, and HQ system operations.

Key Responsibilities

1. Provide technical support for enterprise systems at HQ, ensuring reliability and performance.
2. Manage and maintain 3D data systems to support geoscience, engineering, and design teams.
3. Administer and support Document Management Systems (DMS) including configuration, access, and compliance.
4. Develop and maintain Power Platform applications (PowerApps, Power Automate, Power BI) for business process automation and reporting.
5. Support system integration projects between HQ applications and enterprise platforms.
6. Troubleshoot system issues and escalate complex problems to higher-level engineers or vendors.
7. Collaborate with IT, engineering, and business units to implement system enhancements.
8. Monitor system performance, availability, and security compliance.
9. Document technical procedures, workflows, and best practices.
10. Provide training and user support to enhance adoption of HQ systems and tools.

Requirements

1. Bachelor’s degree in Systems Engineering, Computer Science, or related field.
2. 5+ years’ experience in systems engineering, IT applications, or enterprise system support.
3. Hands-on experience with 3D data management tools, CAD/engineering applications, or visualization platforms.
4. Strong knowledge of Document Management Systems (e.g., SharePoint, M-Files, OpenText, Aconex).
5. Experience with Microsoft Power Platform (PowerApps, Power Automate, Power BI).
6. Familiarity with SQL databases, scripting (Python, PowerShell), and system integrations.
7. Certifications in Microsoft 365, Power Platform, or Systems Engineering are an advantage.