Technical Account Manager Job

JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Position: Technical Account Manager

Job Location: Lagos

Job Description

• We are looking to employ good Technical Account Manager to build on our client's base so as to be able to increase our customers' satisfaction through provision of technical support before and also after sales.

Requirements

• First degree or equivalent in Computer Science or Engineering disciplines.
• Good experience in sales and technical support.
• Very sound communication and interpersonal skills.
• Should have problem-solving as well as good critical thinking
• Experience in using sales applications.

Responsibilities

• Winning new business while also increasing sales.
• Providing technical support to customers and clients after and before sales.
• Evaluating need of customer and suggesting upgrades or additional needs.
• Educating customers on use of the company's products and services.
• Responding to inquiries that are product-related in a timely manner.
• Maintaining customer relationships as well as ensuring customer satisfaction.
• Providing reports to developers and stakeholders on performance of the company's products.
• Making sure deliveries arrive on time and are in good condition.

How to Apply
Interested and qualified candidates should send their Application Letter and CV / Resume to: jeragtechnology@gmail.com using the Job Title as the subject of the email.

Note: We shall only contact short-listed candidates.