Telesales Executive Recruitment at Link Credit

Link Credit is an automated lending service focused on increasing access to credit to financially under-served/excluded individuals in Nigeria.

We are recruiting to fill the position below:

Job Position: Telesales Executive

Job Location: Ogba, Lagos
Employment Type: Full-time

Job Description


  • We are looking for a well-spoken Telesales Executive to be responsible for selling loan products over the telephone.
  • The Telesales Executive responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information and reactions.
  • A successful telesales executive must have excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Responsibilities

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers' questions on the products.
  • Meeting sales quotas.

Eligibility

  • Candidates should possess a Bachelor's Degree
  • Minimum 6 months experience in a customer service or Telesales role (Experience in a fintech/financial services is an advantage).
  • Must be able to communicate fluently in English (Ability to speak pidgin or either of the local languages(yoruba, Igbo, Hausa) is an added advantage)
  • Must be available to resume as soon as possible.
  • Qualified persons should complete the application form via the attached link.

Job Requirements:

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem-solving skills.
  • The ability to handle rejection and stress in soliciting customers.


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