Telesales Officer Job at Reliance HMO

Reliance HMO - We are a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience.

We are recruiting to fill the position below:

Job Position: Telesales Officer
Job Locations: Lagos
Employment Type: Full-time

Job Summary
This role is charged with improving conversion rates from inbound leads, expanding customer accounts through upsells and reducing churn through telesales.

Job Description

• Engage inbound leads by qualifying them over the phone and converting qualified leads to customers
• Look out for opportunities to upsell customers on premium products or expanding their accounts
• Reduce churn by helping customers solve payment problems and resolving service quality problems
• Onboard new customers and educate them on the service offering

Job Experience

• Minimum B.Sc / HND from a recognised tertiary institution.
• Sales / Telesales experience is an added advantage
• Excellent negotiation and persuasion abilities.
• Excellent oral communication skills.
• Creative thinking and problem-solving skills.

Company Perks

• Competitive compensation package
• Comprehensive family health and dental insurance
• Work from home / Remote work encouraged
• Unlimited leave

Note: Reliance Health is an equal opportunity employer and does not discriminate based on tribe, age, sex, religion, sexual orientation, race or disability.