Telesales Representative Job at Villa Resourcing

Villa Resourcing is a subsidiary of Creditville; a proprietary fintech firm offering a variety of services (loans, leases, finance, investment, asset management, banking, foreign exchange, and real estate) from its headquarters in the heart of Victoria Island, Lagos, Nigeria. Through our specialized subsidiaries, we have developed and continue to deploy the use of digital technologies and innovations to support, enable, and provide alternatives to traditional banking, financial, and investment services. Our experience and capabilities in providing our services are bolstered by our Board of Directors and Management professionals, who have a combined experience of more than three decades in the provision of financial services.

We are recruiting to fill the position below:

Job Position: Telesales Representative

Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Brief

• We are looking for an enthusiastic Tele-Sales Representative to contribute in generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• The goal is to help the company grow more by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

Requirements and Skills

• Minimum of HND in relevant field with 1 - 2 years work experience.
• Proven experience as tele-sales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Salary
N50,000 - N80,000 monthly.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@creditville.ng using the Job position as the subject of the email.

Note: Only shortlisted candidates will be contacted.