Telesales Representative Job at Wellahealth

Wellahealth provides affordable health care coverage for you and your family by giving the best health care benefits in Nigeria with our carefully tailored plans.

We are recruiting to fill the position of:

Job Position: Telesales Representative

Job Location: Abuja

Job Description

• We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
• The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Call leads that requested for calls on our website and answer questions about products or the company
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Follow up on resubscription for expired plans
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Keep records of calls and sales and note useful information.

Requirements

• At least OND with 1 year experience.
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Benefits

• Health Insurance
• Pension
• Training and Development.

Method of Application
Interested and qualified candidates should send their CV to: hr@wellahealth.com using the Job position as the subject of the email.