Ticketing and Customer Support Officer Job at 4T Cabs
4T Cabs, Travel and Logistics Services Limited, a leading and registered transportation and logistics service provider dedicated to offering exceptional service and comfort to our customers.
We are recruiting to fill the position below:
Job Position: Ticketing and Customer Support Officer
Job Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are seeking a dedicated and organized Ticketing/Customer Support Officer to join our team.
- The ideal candidate will have a minimum of 1 year of relevant experience and willing to learn.
Responsibilities
- Handle ticket bookings and reservations efficiently.
- Assist with customer inquiries and provide excellent customer service.
- Resolve customer complaints in a professional and timely manner, ensuring customer satisfaction.
- Coordinate with other departments to ensure smooth operations.
- Prepare and maintain reports as required.
- Perform any other duties as assigned by the Station Supervisor.
Requirements
- Minimum of 2 years of experience in a similar role.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
Method of Application
Interested and qualified candidates should send their CV to: 4tcabs@gmail.com using the Job Position as the subject of the mail.
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