Ticketing and Reservations Officer Job at Silhouette
Silhouette Travels is a professional, innovative and customer-focused Travel Management Company with years of unmatchable service delivery and a track record of excellence in the Travel and Hospitality Industry.
We are recruiting to fill the position below:
Job Position: Ticketing and Reservations Officer
Job Location: Ikoyi, Lagos
Employment Type: Full-time
Duties and Responsibilities
- Make Airline bookings/reservations (local and international tickets).
- Assist customers to choose among a variety of travel options.
- Interact directly with season-ticket holders and other ticket-buying customers on a day-to-day
- sales inquiries, problems, and concerns.
- Provide backup support to include after-hours support.
- Issuing/re-issuing tickets.
- Maintain high standards of ethics, integrity, and compliance with corporate procedures; ensure
- the entire process is completed within the stipulated turnaround time;
- Plan route and compute ticket costs, using schedules, rate books and computers.
- Provide industry updates as well as airline promos to clients.
Requirements
- Interested candidates should possess a B.Sc Degree
- 4 - 16 years of work experience.
Method of Application
Interested and qualified candidates should send their CV to: careers@silhouettetravels.com using the Job position as the subject of the mail.
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