TMS Client Services Administrator

DS Smith - This is one Smith that doesn't want to remain anonymous. DS Smith is one of the top paper and corrugated packaging products producers in the UK. The company's lineup includes conventional cardboard packaging used to ship fresh produce, prepared foods, and other consumer goods; decorative packaging for point-of-sale displays; and heavy-duty corrugated boxes used to transport heavy or fragile products. Subsidiaries DS Smith Packaging, DS Smith Kaysersberg, and St. Regis Paper drive operations from more than 50 plants across Europe. Subsidiary DS Smith Plastics makes plastic products required for liquid packaging and dispensing, and other applications.

We are recruiting to fill the position below:

Job Title: TMS Client Services Administrator

Reference Number: DSS3209
Location: Lagos, Nigeria
Function: Administrative Support Services
Division: TMS

Job Description
The Client Services Administrator will be responsible for support of the Client Services team, performing day-to-day administrative tasks including:

• System updates
• Supplier communication
• Progress chasing
• General administration duties
• Filing/samples support etc.
• Distribution, freight and customs support
• The Client Services Administrator will effectively manage the expectations and service requirements of a number of stakeholders, including colleagues, external customers and vendors.
• The role is varied with daily activities changing to reflect the requirements of our customers and the team.
• A versatile, positive and energetic individual is sought who can work equally well on an independent basis or as part of a team.
• A good communicator, with a strong understanding of Microsoft Office packages (Word, Excel and PowerPoint) is required.

Key Competencies
Experience of:

• Working in an office environment
• Managing multiple tasks
• Co-ordinating the requirements of others
• Previous experience in delivering against tight deadlines
• May have worked in a Customer Service environment in a previous role.
• You will be incredibly well organised, the type of person who appears un-phased and in control no matter what is thrown at you.  You’ll provide great support to the team and your personality will shine through in all that you do.

Additional Website Text
About Total Marketing Support:

• TMS is the managed marketing services division of DS Smith PLC.  A FTSE 250 listed business with a turnover in excess of £3.6 billion. The organisation employs over 22,000 people worldwide & is continuing to grow both organically & through acquisition.

The Benefits

• Competitive salary
• Paid annual leave and public holidays
• Bonus plan

Note: Please submit a copy of your current CV, along with a cover letter, detailing a synopsis of your CV & summarising the key points of your experience that are relevant to the role for which you are